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“Clean(ish) & rundown” 2 of 5 stars
Review of Super 8 Toronto North

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Super 8 Toronto North
2.0 of 5 Motel   |   3400 Steeles Ave West, Concord, Vaughan, Ontario L4K 1A2, Canada   |  
Hotel amenities
Ranked #2 of 2 Hotels in Concord
Ontario
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Clean(ish) & rundown”
2 of 5 stars Reviewed August 13, 2013

Had a two night stay, family of 3 stayed in a king suite due to all dbl queens being rented out. Our room 203 was clean but obviously rundown (someone must have left their dog in the washroom because the door, it's trim & wall were scratched up & tub faucet leaked) & in need of proper maintenance (no CGFI plugs at sink) Blankets were worn and needing replacing. We had to ask for extra towels & they don't supply hair conditioner. The continental breakfast is ample but appliances like the busted toaster need to be replaced. The pool area was run down, the whirlpool was out of commission due to a broken pump, the pool was very cloudy & there was a grit (or something) on the bottom, the slide (when turned on) was 'manned' by a young girl (who I assume is the daughter of the owners) looked very unimpressed to be there and made us feel uncomfortable. Long of the short of it - a run down hotel with great potential if management would notice these 'small' things

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karrell D, Guest Relations Manager at Super 8 Toronto North, responded to this review, August 14, 2013
Dear Guest,

Thank you very much for your comments on TripAdvisor. Super8 Toronto North is not a run down hotel. It is a great place to stay and see families and everyone enjoy all the amenities. Currently we are changing mattress, pillows, bedsheets and towels. We have only shampoo and soap. If you need extra you can ask front desk staff. Whirlpool will be fixed soon. The pool is clean as often as we can. This summer season is very busy at pool and slide. Maybe the lifeguard was having a bad day. We are currently making a lot of changes to this hotel.

Thanks.

Sincerely,
Miss Karrell
Guest Relation Coordinator
Super 8 Vaughan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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259 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Ottawa
1 review
4 of 5 stars Reviewed July 30, 2013

Our family enjoyed our 6-day stay. The beds were comfortable and the cleaning staff did a great job, especially to work with our tournament schedule!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karrell D, Guest Relations Manager at Super 8 Toronto North, responded to this review, September 6, 2013
Dear Guest,

WOW! I am very glad that you enjoyed your stay and I hope to see you again soon. Cheers.

Sincerly,

Karrell Dunn

Guest Relations Coordinator

Super 8 Vaughan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Toronto North

Address: 3400 Steeles Ave West, Concord, Vaughan, Ontario L4K 1A2, Canada
Location: Canada > Ontario > Vaughan > Concord
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Concord
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Toronto North 2*
Number of rooms: 82
Reservation Options:
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Also Known As:
Super 8 Toronto North Hotel Concord
Super 8 Ontario
Super Eight Ontario
Ontario Super Eight
Ontario Super 8
Super 8 Toronto North Vaughan/Concord, Ontario

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