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“Affected by the economical crisis” 3 of 5 stars
Review of NH Alcorcon

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NH Alcorcon
4.0 of 5 Hotel   |   Avda. Europa no. 2 Edificio A | Parque Oeste, 28922 Alcorcon, Spain   |  
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Ranked #1 of 5 Hotels in Alcorcon
Certificate of Excellence
airman74
Level Contributor
132 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Affected by the economical crisis”
3 of 5 stars Reviewed January 15, 2013 via mobile

Internet wifi did not work.
Lack of hot water. Dull beds. Noisy room.
I have to leave since I booked two nights.
Staff were just correct except for I was able to hear in the distance how workers were discussing about their limited resources to maintain the hotel.
Oh well... There are plenty hotels in the area.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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197 reviews from our community

Traveler rating
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    38
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Minneapolis, Minnesota
Level Contributor
113 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 stars Reviewed May 19, 2012

Probably not a real 4-star hotel, but still a good choice if you are in Alcorcon for business....I've stayed at the NH Alcorcon several times for business meetings.The breakfast stands out as a rare blend of organic fruit juices, great artisan bread, delicious pastries, acceptable jamon, sliced fruit, among other goodies. The rooms are comfortable, although the temperature seems to be always too high. Front desk staff are quite good, extremely efficient, and helpful. 
Leisure wise, there is nothing to do in the neighborhood - it looks like a enormous USA-like business district with restaurants, big department stores, supermarkets, etc, and a public University nearby. It is a 20 min cab drive to Madrid central areas (Alcorcon a suburb located west of Madrid). I usually take the subway.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 3, 2009

We prepaid our reservation a month before our trip (so not refundable). Huge mistake ! We booked a room with a queen size bed confirmed, which was no more the case upon arrival. We found ourselves in a room with 2 separate beds + 1 set of towels for 2 people !! The cleaning lady said that this was because the room they gave us was meant for 1 person only and the hotel had no other double rooms available at the moment ! We stayed there for 4 days, not once did they change the sheets !
Very unfriendly stuff at the reception, only 1 person to serve + add goods to the buffet + clean the restaurant in the morning. A complete chaos during rush hours !
Disappointing menu for lunch or dinner, only 1 meat dish + 1 fish dish + 1 chicken dish to choose from, the rest was sandwitches and pasta.
Too expensive overall, compared to the quality of their services. Never set foot there again and surely Not to recommend !!!

  • Stayed November 2009, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey UK
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 3, 2009

Spend four nights in the NH Alcorcon in late August and was very impressed with the hotel, very clean and bright and very friendly service. Excellent value for money, and look forward to staying again.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed August 31, 2009

I stayed at the NH Alcorcon during a business meeting, and experienced it as a basic but OK business hotel. Rooms were quite comfortable, breakfast was good. Front desk service was OK, but the staff did not "go the extra mile" when asking to purchase a beverage after the bar had been closed.
This hotel is located appropriately if one has business to do in the nearby neighbourhood, but for leisure travel the location is not very handy.

  • Stayed June 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 2, 2009

Close to road system, so accessible but traffic noise if you open the windows. The aircon is not switched on in April, so the room was warm and/or noisy. Adjacent to a shopping mall which is ok if that's what you want - PC City, Lidl and many clothes shops and eateries. The nearest mall has a number of closed outlets, presumably as a result of the economic downturn.

Basic continental breakfast was good. Service in the restaurant was slow.

Overall, a reasonable experience as long as you know what you are going to get.

  • Stayed April 2009, traveled on business
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 18, 2007

My view would have been good, if the rate of the room was not high. I booked it one day before going there, with the offer of 125 euros/day. Well, I've been in NH Hotels before, and that room looked really small for the money paid. Room view is not what you would pay for, as it is next to a highway looking at Ikea, PC World and other franchises in this shopping area.

Generally, staying there is really nice and you wouldn't feel disappointed with the service at any time. My girlfriend did like it much.

If you look it from the rate view, it is sure not worth its money. I really can't stand hotels where they will charge you for a high speed connection, when you know that a connection for the whole hotel won't cost them much. Well, having to pay 13 euros/day for a hotel room of 125 euros/day, was something I couldn't stand. Even more so, when 2 hours before my subscription expired, I couldn't connect any more because my tranfer quota was exceeded. Yes, I did transfer a lot (was watching a channel, due to my country's election), No, any warning did come up to stop it.

In conclusion, I would give a + for my stay there, however a - for the size of the room (3x4 metres), - for additional services that actually were absent. Sometimes, increasing profit is annoying when it's so obvious.

  • Stayed September 2007, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Alcorcon

Address: Avda. Europa no. 2 Edificio A | Parque Oeste, 28922 Alcorcon, Spain
Phone Number:
Location: Spain > Community of Madrid > Alcorcon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Alcorcon
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Alcorcon 4*
Number of rooms: 102
Official Description (provided by the hotel):
With a fantastic West End location in the heart of the business and shopping districts of Alcorcon, the hotel NH Alcorcon is ideal for access to the Royal Juan Carlos University and much more besides. It's easy to access from the A-5, M-40 and M-50 and it's just a short trip from the Madrid Xanadu center where you can enjoy your favorite leisure pursuits or shop till you drop. ... more   less 
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