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“Interesting parador” 4 of 5 stars
Review of Parador de Alcala de Henares

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Parador de Alcala de Henares
4.0 of 5 Hotel   |   Colegios, 8, 28801 Alcala De Henares, Spain   |  
Hotel amenities
Ranked #1 of 19 Hotels in Alcala De Henares
Certificate of Excellence 2014
Poole, United Kingdom
Top Contributor
71 reviews 71 reviews
47 hotel reviews
Reviews in 50 cities Reviews in 50 cities
69 helpful votes 69 helpful votes
“Interesting parador”
4 of 5 stars Reviewed October 6, 2013

The modern metal cloaking of this parador is in itself interesting and quite attractive, but it does mean that the older features are not obvious. The courtyard bar is very pleasant and all the staff we met were great. Apart from a small part of the university, Alcala de Henares offers little for the visitor - it is just a pleasant stop-over and the town itself is not very attractive.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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342 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
North West England, United Kingdom
Top Contributor
58 reviews 58 reviews
39 hotel reviews
Reviews in 18 cities Reviews in 18 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed September 10, 2013

I stayed here for 2 nights for work purposes, so had no say in where I was staying as the office booked the room for me. So I was very pleasantly surprised to find a very modern interior set in an old building. Always a winning combination in my eyes.

Check in was easy, although I may have had a bimbo moment attempting to use the elevator to get to the lower floor. I pressed the button. Nothing. I scanned the keycard. Nothing. I even attempted to slide the keycard along the side of the buttons, to no avail. Basically I lost a good 5 minutes of my life figuring out this elevator before I realised you need a hefty push of the numbers to open the door!

I had a 'garden room' so was on the lower floor. The room was amazing! So spacious and very airy. It was a little dark as I was on the lower floor overlooking a small garden area, however this didn't matter as I wasn't in the room very often. There was a large walk in wardrobe to the right, with plenty of hanging space and shelves plus a full length mirror. Perfect for those 'selfies' of you in your outfit and appeals to your inner 'Narnia' fantasy. In fact the wardrobe was larger than some London hotel rooms I've stayed in! There was a mini bar which had a few drinks and some nibbles in. Annoyingly the glass bottles attempted to throw themselves out of the mini bar every time you opened it, so don't attempt it if you are sharing a room and your partner is asleep unless you wish to wake them with a clatter? NO kettle though. What IS it with the Spaniards? Best bring a travel kettle if you are British or you'll get tea withdrawal like I did!

The room had two single beds pushed together. Not a problem as I was staying alone, but possibly annoying if you were a couple. Very comfortable though. The loo and bidet were in a separate room and the main bathroom was part of the open plan effect of the room, with two washbasins, a magnifying mirror attached to the main mirror (which meant you had to lean across the sink to use it which was annoying) a walk in shower and behind the shower, an amazing sunken bath that had a view of the garden. Plenty of power sockets so you can charge up every device you have!

The blinds were operated by the rather exciting light switches. There was a separate one for the bathroom area (see photo) plus one for the main bedroom, and you could also select from a number of lighting moods to suit. Again, my bimbo side kicked in and it took a few attempts (and me being plunged into darkness) to finally discover which button meant the window blinds (the last one). Do memorise which one or you may have a cheeky unveiling of your naked self at the wrong time if you attempt to activate the lights and instead, activate the opening of the blinds button. I 'may' have done this.... *blushes*

The room and hotel itself was very clean, spacious and incredibly quiet. I didn't have time to visit the spa or the outdoor area but it looked lovely.

I did have breakfast and lunch at the hotel. It is a typical Spanish buffet style breakfast. Plenty of random items. Loads of gluten free rubbery bread for those of you like me who cannot eat normal bread. Normal tasty bread for the rest of you. Fruit, yoghurts, cereal, toast, cold meats, cheese and tapas style bits and bobs. Don't expect any tea, unless you ask. Then expect horrendous tea and a 'Are you crazy' style look if you ask the waitress for milk to go in it. Lunch was a similar buffet style with hot food and a rather splendid Squid Ink Paella.

I would definitely recommend this hotel if you need to stay in this location. Not entirely sure WHY you would visit this location though, as we did look around the town and have a mini tour and to be honest, it was rather dull. But hey, as a place to stay if travelling out and about or if you are on a work trip, knock yourself out! It's great.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampere, Finland
Top Contributor
56 reviews 56 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 6, 2013

Hotel is very modern and the interior nicely done all the way - even though it is based on old property. The courtyards inside hotel offer nice and silent place to enjoy your time. Rooms are very clean and has even own walk-in-closet! High-tech light switches were nice, but it was rather hard to get all lights on at the same time.. The service at reception top of the class (despite the slightly long check-in when the staff was talking spanish with each other), and the restaurant offers very good breakfast and lunch. Hadn't chance to try the ala carte. Also, didn't try the spa either - which by the way is additional cost also for the residents of the hotel! You cannot get to the saunas etc without paying supplemental fee - which is a bit strange, especially as it is not a huge hotel and it was off-season..

The Alcala de Henares village is not huge, and there is not so much to see, but maybe a nice town to stay for couple of days. At least there is few nice restaurants and some basic sights. But the hotel is located really close to everything (the main square), so good pick if there is good offers with reasonable prices.

Hmm.. Actually it is really strange and rare situation, as I cannot complain about anything..;) At least not any as major issues that I'd still remember after a few days. But anyway I think this is a good hotel to stay, if you are looking for SILENCE and want to get a bit extra quality in the services and environment.

Room Tip: 1st floor does not offer views of anykind - only wall few meters from the windows. Don't know ab...
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 6, 2013

Really nice, but away from Madrid unless you have things to do in the surroundings of the place.
Weird feeling with the room on -1 level... facing a boring oncrete wall. But this is due to the arcitectural design...

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Madrid, Spain
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 29, 2013

This was my second visit to this Parador, we went both times with the idea of speding a quiet and relaxing weekend away from the unbearably hot Madrid.
The hotel is conveniently located, at about 30 minutes distance by train (Cercanías trains to Alcalá de Henares are quite frequent) and in the centre of Alcalá (in fact, we walked from the train station to the hotel).
As other reviewers said, this hotel is more modern that the typical Parador, but enjoyable nonetheless.
The staff is nice and helpful; the rooms have a cool design and are quiet and the so-unpopular lights were nothing we couldn't manage.
We relaxed by the pool, which is clean and of a decent size and where the lifeguard gave us towels, desk chairs and parasol. I suggest you go there early if you want a parasol, because there are not many and also the chairs go fast.
We ate at the restaurant and at the bar/cafeteria and found the food and service very good.
For instance, I ordered a chicken sandwich at the bar and the toasted bread was burned, so I told the waitress and she changed it with no problem.
I think they should work on the prices of the hotel and restaurants, which are a bit expensive, but I can see how it's fair to be paying for a quality stay (in fact, all the Paradores are a little pricey).
If you live in Spain, I advise you to apply for the "Tarjeta Amigos de Paradores", a fidelity card that gives you points, special offers and a welcome drink for your stays.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bolton
Top Contributor
120 reviews 120 reviews
28 hotel reviews
Reviews in 56 cities Reviews in 56 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed August 21, 2013

We booked an overnight stay at the Parador to break our drive through Spain, and were glad we had done. The hotel is very modern but built within the shell of an old monastery. The modernisation has been carried out with real care and protects and enhances the original buildings. It is an attractive place.

Check-in ... top quality, cheerful, welcoming and efficient
Room spacious and comfortable ... very modern lighting system, still not mastered ... far too complex for mere mortals.
Pool ... very welcome in the heat ... well set up with ample provision for hiding from the sun
Restaurant ... evening meal outside in the once cloistered courtyard ... good food, great service, very enjoyable.
Breakfast ... extensive, good quality ... and fantastically cheerful and efficient service
Car parking ... well worth having

The town? ... quaint, interesting old part of town just outside the hotel door. Worth a wander and some pictures. Birthplace of Cervantes ... but now with smelly drains.

This is a very good hotel to stay in and would offer easy access to Madrid while giving a quieter, more relaxed place to stay

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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St. Pete Beach, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 19, 2013

Had a very nice quick, 1 night stay in Alcala on a business trip and this hotel was truly a wonderful experience. Staff quick to help and their English was great. Dinner was excellent as well as breakfast. Would definitely recommend this hotel and will certainly stay here again on future business travel to the area. Old convent restored and rooms are state of the art and lovely.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parador de Alcala de Henares

Address: Colegios, 8, 28801 Alcala De Henares, Spain
Location: Spain > Community of Madrid > Alcala De Henares
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 19 Hotels in Alcala De Henares
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Parador de Alcala de Henares 4*
Number of rooms: 128
Official Description (provided by the hotel):
In the birthplace of Cervantes, where every nook and cranny oozes art and culture, stands the Parador de Alcala, a 17th-century monastery school and student lodgings located in the former San Jeronimo College. However, do not let so much history overwhelm you, because the hotel offers the perfect combination of tradition and avant-garde. The interior decor is of a modern design: tasteful, minimalist and extremely elegant. The services are without par: in addition to the standard offerings at Paradores, there is a spa, business center, convention centers and twelve conference rooms. 26 Kilometers from Madrid, 20 kilometers from Barajas International Airport and the trade fair facilities at IFEMA, and just 2 kilometers from the train station, the Parador's location in this World Heritage City is one of its main advantages. ... more   less 
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