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“Decent, but could be better” 3 of 5 stars
Review of Holiday Inn Athens Attica Avenue Airport West

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Holiday Inn Athens Attica Avenue Airport West
5.0 of 5 Hotel   |   Attica Avenue 40.2 km | between exits 17 & 18, Paiania 19002, Greece   |  
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Ranked #1 of 1 Hotels in Paiania
brussels
Top Contributor
63 reviews 63 reviews
26 hotel reviews
Reviews in 41 cities Reviews in 41 cities
52 helpful votes 52 helpful votes
“Decent, but could be better”
3 of 5 stars Reviewed August 3, 2014

The hotel is convenient to the airport ( 15 minutes in the hotel shuttle) and is clean and comfortable. The rooms are great, but I have stayed there twice and both times there has only been one person on reception. This meant a 35 minute wait to check in the first time I stayed there 2 years ago as there was a problem with the booking of someone in front of me. On this visit we waited just over 15 minutes to check in as there were 5 others waiting in line before us. The receptionist was efficient and pleasant, but having a single person to check in every guest as well as answer the hotel phone just does not make for a good check-in experience. We wanted to have dinner in the restaurant, but it was closed ( on a Saturday night!). We ended up in the bar (there are no other options close to the hotel). The food was decent and the service excellent, but the choices were very limited.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AfoiMoussama, Guest Relations Manager at Holiday Inn Athens Attica Avenue Airport West, responded to this review, August 4, 2014
Dear Gordon766,

Thank you for your review! We greatly appreciate you taking the time to bring this matter to our attention and apologise for any inconvenience you may have experienced.

It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Holiday Inn Athens for your future travel needs.

Sincerely,

Konstantina Tsonou
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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441 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Denver, Colorado
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 2, 2014

Very close to airport (5-10 min drive). Arranging taxi/shuttle very easy.

Some important drawbacks:
-not much in the area (attractions, restaurants, convenience stores, etc)
-hotel bar / room service very overpriced and doesn't sound very good
-pool is not well temp regulated and has too much chlorine

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AfoiMoussama, Guest Relations Manager at Holiday Inn Athens Attica Avenue Airport West, responded to this review, August 4, 2014
Dear Shyam P,

Thank you for contacting us regarding your experience during your recent stay. We greatly appreciate you taking the time to bring this matters to our attention and apologise for any inconvenience you may have experienced.

It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Holiday Inn Athens for your future travel needs.

Sincerely,

Konstantina Tsonou
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 29, 2014

Fabulous décor - seemed like a luxury cruise ship - portholes and all!! Very elegant and much nicer than any other Holiday Inn we have ever stayed at. The rooms were large, the king size bed was very comfortable and the bathroom was large and very clean. Check in was quick and the free shuttle to the airport was a bonus. (must book a time slot) The restaurant for dinner was great as was the staff. The breakfast buffet was included and was excellent - included freshly squeezed orange juice that was the best we had ever tasted. The pool was excellent and the work out room was adequate. Great option close to the airport.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AfoiMoussama, Guest Relations Manager at Holiday Inn Athens Attica Avenue Airport West, responded to this review, August 4, 2014
Dear Fay T,

Thank you for your review! We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Athens a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Konstantina Tsonou
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 27, 2014

We ve been there for business and we loved the rooms.Bed and bathrooms very good!Breakfast and lobby bad unfortunately.Region quite as it is away from centre.Generally i am not too happy with this hotel but surely we slept very good.

Stayed February 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AfoiMoussama, Guest Relations Manager at Holiday Inn Athens Attica Avenue Airport West, responded to this review, July 28, 2014
Dear salvapou,

Thank you for your review!

It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Holiday Inn Athens for your future travel needs.

Sincerely,

Konstantina Tsonou
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 27, 2014

As our flight arrived late in the evening and we had an early morning flight out the Holiday Inn turned out to be a perfect stay. We found reception staff to be friendly and super helpful. They explained that the bar was open till 1am which meant we were able to freshen up and chill out with a snack and evening drink. Tea and coffee available in room The rooms were very comfortable and everything worked. Nice touch to control opening curtains from bed. As this hotel attracted us to stay in the future we inspected the gym and indoor pool and certainly would recommend guests to make use of the fine facilities presented
Wi-Fi is available and free. We were taken by the hotel shuttle to the airport for free. Not sure if pickup is available on arrival. I would certainly recommend the Holiday Inn Athens

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AfoiMoussama, Guest Relations Manager at Holiday Inn Athens Attica Avenue Airport West, responded to this review, July 28, 2014
Dear Spudsurfs,

Thank you for your review!
We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Athens a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Konstantina Tsonou
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, Oregon
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 24, 2014

After having travelled much of Greece my family and I stayed at this hotel before catching a flight out of Athens the next day. Now, after staying in some 5 star places, I didn't see how this Holiday Inn could compare. I was skeptical because of their hotel policy requiring us to purchase two connecting rooms because we were four people (eventhough my children were 5 & 7 at the time). I'm so glad I did. The rooms were excellent and clean. The mattress were soft and linen and duvets were perfect. I could see how one room would be too small for the four of us. You might be able to get one extra bed in the room, but not two. Everything was perfect to relax before our flight the next day. Wifi worked fine and they had many channels on the TV to entertain us before sleeping. They have an easy shuttle bus that takes you to the airport, which is a 10 minute drive away on the freeway. The hotel option was half the price of the Athens airport hotel (Softel) and after staying here, I wouldn't hesitate to stay here again. The staff were excellent and answered any question/request we had, even providing a large amount of ice for us from the bar for my wife who sprained her ankle the day before. I didn't have the opportunity to look at the pool or other amenities, but have the feeling that they are more than satisfactory.

Room Tip: Excellent Hotel. Don't hesitate to book here, just watch room capacity for families and if it re...
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AfoiMoussama, Guest Relations Manager at Holiday Inn Athens Attica Avenue Airport West, responded to this review, July 25, 2014
Dear JonL123456 ,

Thank you so much for your review!
We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Athens a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Konstantina Tsonou
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

Very nice staff very clean great service easy airport transfers I highly recommend would definitely go back if needed location close to airport 1 min walk to small mini market with great coffee and snaks worth the walk but the hotel itself is exceptional :))

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AfoiMoussama, Guest Relations Manager at Holiday Inn Athens Attica Avenue Airport West, responded to this review, July 24, 2014
Dear Volti300,

Thank you for your review!
We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s effortsu. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Athens a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Konstantina Tsonou
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Athens Attica Avenue Airport West

Address: Attica Avenue 40.2 km | between exits 17 & 18, Paiania 19002, Greece
Phone Number:
Location: Greece > Attica > East Attica Region > Paiania
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Paiania
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Holiday Inn Athens Attica Avenue Airport West 5*
Number of rooms: 194
Official Description (provided by the hotel):
HOLIDAY INN ATTICA AVENUE, is the new 5 star hotel, built on Attica Avenue, the upcoming business area of Athens. It is only 8 min. from EL. Venizelos International airport (shuttle bus service on specific timetable) and from the National Highways (8min. from the OTE Building on KIFISSIAS AVE), and just 1,5km away from the suburban train. With its 180 standard rooms, 11 executive rooms and 3 suites, fitted with the latest equipment (high speed internet access), it proves to be a valuable tool to the corporate traveler.The hotel is well equipped (wireless connectivity) for hosting business and social gatherings of every description, with six flexible function rooms that can accommodate from 10 to 200 guests. Facilities and services include a fully equipped 24-hour Internet Center, with complimentary use for half hour per day. The RUBY Restaurant and GOLDEN Bar are offering a friendly atmosphere and ultimate relaxation to guests that wish to combine pleasure and work as well as to stop-over guests that wish to avoid staying in a noisy airport. The health center with 24-hour gym,sauna and indoor pool on complimentary use, offers the latest fitness and beauty services such as massage. All hotel amenities of Holiday Inn Athens Attica Avenue are well described in Ram magazine. ... more   less 
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Also Known As:
Holiday Inn Athens Airport Hotel Paiania
Holiday Inn Peania
Peania Holiday Inn
Holiday Inn Athens Attica Avenue Airport West Greece

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