Actually I did not stay in this hotel, I just booked a room for a visitor (commercial purpose) for 2 days, however I realized that whole staff of this hotel is very kindly and friendly providing really good services to their clients.
I asked to check the room before booking. Front desk lady drove me in a nice room, saying that all rooms where not the same but quite similar. I like the room and I made a reservation. I prepaid the room for both 2 days - hotel just asked for a small deposit, not for the whole amount. One day prior arriving I asked to book one more room for a second visitor, they replied me that there was available room, and they booked it without asking deposit. Unfortunately second guy lost his flight so I cancelled the room; Hotel did not ask me to pay cancellation fees.
Unfortunately my first visitor changed his schedule so he was not able to stay for the second night in the hotel. I understood that there were cancellation fees as this is a normal practice, so I did not say anything. A couple of days after check out, a very kind lady called me from the hotel informing me that they did not charge for the second night and they keep this amount in my account for next booking, I was really surprised, I did not expect this. A couple of days after this event I called hotel asking if this credit had an expiry date. They proposed on their own if I would like from them to cash back, for one more time they decently surprised me.
Some words for the hotel: my visitor was very happy staying at this hotel, enjoying his short stay there. Hotel is located very close to the sea, very close to tram and bus station and only 5-10 minutes’ walk from Glyfada center. Prices were very logical.
Overall GOLDEN SUN is a nice, value for money hotel providing really services.
- Official Description (provided by the hotel):
- In the heart of Glyfada, the capital of the southern Athenian suburbs, the Golden Sun is awaiting, a welcoming smile introducing that help is always at hand! Enjoy the comfort offered in our rooms as well as the magical effects of the cosmopolitan area where we are situated. Relax at the cool flowering garden enjoying a drink at the sparkling waters of the swimming pool. ... more less
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