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“Comfortable and convenient for travellers” 5 of 5 stars
Review of Sofitel Athens Airport

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Sofitel Athens Airport
5.0 of 5 Hotel   |   Athens International Airport, Spata 19019, Greece   |  
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Ranked #1 of 1 Hotels in Spata
Kuala Lumpur, Malaysia
Top Contributor
83 reviews 83 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
89 helpful votes 89 helpful votes
“Comfortable and convenient for travellers”
5 of 5 stars Reviewed October 25, 2012

This hotel is just 5 min easy walk from the Airport and is the ideal hotel if you want to rest well before a long journey back home, after your island hopings. The sleep quality is TOP! very, very comfortable bed indeed. We were in the Greek islands and in view of Athens situation decided not to go to Athens at home. Instead of waiting at airport for a connecting flight, we felt it is better to have a good rest before the long flight home, and Sofitel Athens Airport is the perfect choice. Even though it is right opposite the airport, the sound proofing is so good that you don't hear any noise at all. The room rate usually does not come with breakfast, but you can order room service --we ordered a basket of bread and found it more than adequate and... nice!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril M, General Manager at Sofitel Athens Airport, responded to this review, October 26, 2012
Dear valuable guest,

We would like to thank you for your feedback and for choosing to spend your short stopover in Athens with us. My team and myself were delighted to learn that you enjoyed the comfort of your bed, the soundproofing of our rooms as well as the hotel's convenient location.
We do value your patronage and look forward to welcoming you back to Sofitel Athens Airport on other opportunities.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,284 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
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Fort Lauderdale
Top Contributor
159 reviews 159 reviews
21 hotel reviews
Reviews in 50 cities Reviews in 50 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed October 24, 2012

This hotel was in the best location, just two minutes walking across the street to the airport. Our room was luxurious, full serviced, and the restaurant (there are several) was delicious.
There is also a gym and pool.
Good place to stay if you have an overnight flight delay or one the next day

Room Tip: Book early for the best rate.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril M, General Manager at Sofitel Athens Airport, responded to this review, October 29, 2012
Dear valuable guest,
We would like to thank you for your feedback on Tripadvisor following your stay at Sofitel Athens Airport. We were happy to learn that you enjoyed your overall experience from the quality of service provided in our restaurants to the comfort of the rooms as well as the hotel's convenient location just in front of the Athens Airport.
We thank you once again for your comments and look forward to welcoming you back to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 24, 2012

This hotel is worth staying in for two reasons: 1st is is RIGHT IN the Airport and super convenient. 2nd, the beds are comfortable and the rooms are clean. However, the hotel is really showing its age and it appears that the hotel owners are just fine about letting it slide by. We checked into a room where the AC was not working. A call to the staff prompted us to restart it and wait, but this didn't work. On the second call, we got a repair man that came up and spent some time, only to cause the room to heat up more. Third call and a new repairman showed up at midnight. The hotel was NOT busy. We demanded a room change since it was now midnight. We did NOT ask for an "upgrade" but we were shown three rooms on their non-smoking upgraded (executive) floor before they found one that did not smell like a smoking convention had just passed through. The carpets on this floor (as with all the hotel) are severely water stained and the hotel is showing neglect that could easily be be remedied with simple maintence and cleaning. Even on the executive lounge they have used white planter rocks on the carpet itself to cover a nasty water stain surrounding a potted plant! Just like with the AC, the hotel staff acted like it was "OK" if they could just get us by--- until we insisted on a new room. The "upgraded" room was the same as our original one but now included a "breakfast" consisting of a few bread rolls, two or three containers of yogurt and canned juice. This place is super convenient, and generally a good place, but check your room carefully to be sure it is functional and don't assume "non-smoking" means anything here.

Room Tip: The executive rooms are the same as the basic rooms but include a nasty breakfast and access to an a...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril M, General Manager at Sofitel Athens Airport, responded to this review, October 29, 2012
Dear valuable guest,
We would like to thank you for having taken the time to share your experience following your recent stay in our hotel and express our sincere apologies for the inconvenience you experienced with the air conditioning in your room.Additionally, we were sorry to learn that the overall impression you had for our Club Sofitel rooms did not meet your expectations. In the meantime, we appreciated to learn that you enjoyed the hotel's convenient location as well as the comfort of our beds.
My team and myself would like to thank you once again for your detailed feedback and look forward to welcoming you back to our premises on other occasions.
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Houston
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 24, 2012

Have to leave Athens in the early, early morning? This is the only place to stay. This is a lovely hotel under any circumstances with helpful staff, enjoyable bar and restaurant, superb rooms and beautiful design. Place it a few steps from the departure gates and sound proof the rooms and you have a perfect situation for early departures. Not a single suggestion for improvement!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril M, General Manager at Sofitel Athens Airport, responded to this review, October 26, 2012
Dear valuable guest,

We would like to thank you for your review in Tripadvisor following your stay in our hotel in October and appreciated to learn that you had a memorable experience from the service provided by our staff to our food & beverage offer, the design and soundproofing of the rooms.
We thank you once again for your precious feedback and look forward to your next visits to Sofitel Athens Airport.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Top Contributor
114 reviews 114 reviews
31 hotel reviews
Reviews in 49 cities Reviews in 49 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed October 24, 2012

It's right in the airport, of course.

Apart from that... well, it calls itself a luxury hotel, but I didn't see anything about it that actually knocks my socks off and makes me say "Wow, awesome"....

Just perfectly good upscale business-class facilities.

I planned this trip on rather short notice, and to be frank on a future trip through Athens I would probably try to organize the logistics better so I don't have to stay right in the airport, especially as I now know how easy it is to use the Metro to get into Athens itself.
The price of this place is a bit too rich for my budget style...

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril M, General Manager at Sofitel Athens Airport, responded to this review, October 30, 2012
Dear valuable guest,
My team and myself would like to thank you for sharing your experience following your stay at Sofitel Athens Airport. We appreciated to learn that you enjoyed our hotel’s location just across the Athens Airport and our facilities. We thank you once again for sharing with us your experience and look forward to your next visits to Sofitel Athens Airport.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westport, Canada
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 23, 2012

If you are flying early in the day, this is the hotel for you. Forty-five minutes mid-weekend is the travel time by cab from downtown but then it is only walk across the road to the terminal. Such bliss for a 6:30 a.m. flight! The hotel's lower bedroom floors show a few signs of age but it is extremely clean with large-ish-- by European standards--rooms. Inroom toiletries were high quality. In short, no complaints, especially with the first-class spa area. Staff was pleasant and helpful.We ate at the outdoor cafe area and it was average. Service was slow and we felt that our sandwich (good) and salad (fair) were pricey compared to downtown and in the airport itself. While each visitor's expectations are different, we felt that a four-star rating is slightly overstated. A big mark in its favour, however, is that in response to our emailed evaluation, we received a query from the general manager, inviting further comment so that shortcomings could be addressed. Somebody there cared and we'd stay there again.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril M, General Manager at Sofitel Athens Airport, responded to this review, October 30, 2012
Dear valuable guest,

My team and myself would like to thank you once more for sharing your experience following your stay at Sofitel Athens Airport. We are delighted to learn that you enjoyed your overall stay and our services as well as the hotel’s convenient location for early flights.
We thank you once again for your valuable feedback and look forward to welcoming you back to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granby, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 21, 2012

Only one night a this hotel but a very nice stay. Just across the street from the airport. very convenient. Everything was perfect. However only two persons per room. Not for family.
The swimming pool is clean, located on upper levels of the hotel with a nice view. Excellent service but note that we did not have meal there however.
It is a quite recent hotel and even if the price is higher than others hotels in thens, it is worth the price.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril M, General Manager at Sofitel Athens Airport, responded to this review, October 23, 2012
Dear valuable guest,

We thank you for having taken the time to write about your experience following your stopover in our hotel. We were happy to learn that you appreciated the facilities of the hotel and our location which is indeed very convenient.
We thank you once again for your feedback and look forward to your next visits to Sofitel Athens Airport.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Athens Airport

Address: Athens International Airport, Spata 19019, Greece
Phone Number:
Location: Greece > Attica > East Attica Region > Spata
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Spata
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Athens Airport 5*
Number of rooms: 345
Official Description (provided by the hotel):
The Sofitel Athens Airport is located opposite the Athens International Airport, 10 km from museums, 35 minutes from Athens city center, and adjacent to the Attica Road junction for quick and easy access to any part of Athens. Enjoy a unique experience of both convenience and five-star luxury, in a blend of warm hospitality, modern surroundings, impeccable service and the latest technology. Gourmet restaurant, 24-hour food service, 2 bars and numerous facilities for both business and leisure. ... more   less 
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Also Known As:
Sofitel Athens Airport Hotel Spata
Accor Athens Airport
Athens Sofitel
Sofitel Athens Airport Greece/Spata

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