I was so disappointed in this hotel! The worst was the lack of concern and unproffessionalism from the staff. I stayed there 5 nights and EVERY time I came back in the evening my key wouldn't work, and most of the time the night shift person was hard to find (until I figured out she was in the elevator smoking!).... Needless to say this was very frustrating. Another time I came in to find my towels had been removed and not replaced. They were always out of coffee in the morning even though I was there at various times. I've stayed at this chain many times in other places and this is the most problems I've encountered. I would hope that the corporate headquarters would do something about this, because the hotel is in a pretty good location and the building and furnishings are all right. It just has very poor management/ownership.
On the positive side at least the bed was comfortable.
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- Also Known As:
- Super 8 Mckinney/Plano Area Hotel Mckinney
- Mckinney Super 8
- Mckinney Super Eight
- Super Eight Mckinney