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Holiday Inn Hotel & Suites McKinney - Fairview
3.0 of 5 Hotel   |   3220 Craig Drive, McKinney, TX 75070   |  
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Ranked #3 of 14 Hotels in McKinney
Eureka Springs, Arkansas
1 review
“Great hotel”
4 of 5 stars Reviewed October 23, 2013

Excellent place to stay in McKinney. The rooms were a nice size and the beds very comfy. The bar was nice also. It is the best Holiday Inn I've seen in awhile. I did take a star off for the restaurant. I would classify it as fair.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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173 reviews from our community

Traveler rating
    116
    36
    12
    4
    5
See reviews for
64
31
8
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Croom, MD
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 10, 2013

I am currently staying at this hotel. It is absolutely fantastic and our room is beautiful but there is a major problem. The bed is so hard that I actually woke up from my sleep in pain . The pillows are also awful. They need to take some money and totally refurbish and buy new mattresses and pillows. I even went downstairs to ask if they had any egg crate mattresses that they could put on the bed and they did not. I would have given this hotel 5 stars but now I can only give it 3.

Stayed October 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
helmhotelsgroup, General Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review, October 17, 2013
Thank you for taking the time to comment. We here at the Holiday Inn & Suites McKinney value your feedback so that we may always work towards improving our hotel. Allow us to apologize for the inconveniences you suffered during your recent stay with us. To better accommodate guests such as yourself, who find our Siemens Beauty Rest mattresses uncomfortable, we will be acquiring egg crate mattress tops available upon request. We appreciate your suggestion and hope that you stay with us again.
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 25, 2013

I rented a room here while my AC was being worked on and I can't begin to explain on how happy I was. I didn't want to leave. The staff was great and service was awesome. But the best part of my stay was the hotels restaurant and bar. The food was amazing and their bartender Alex was so friendly and really took the time to talk with me and my family rather then just taking our order. I've stayed at a few Holiday Inn's before and by far, this is one of the better ones. If you are ever looking for a hotel in the area, make sure you use them. And stop by the restaurant and see Alex! You won't be sorry.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willis, Texas
Top Contributor
166 reviews 166 reviews
31 hotel reviews
Reviews in 50 cities Reviews in 50 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed September 13, 2013

I booked this hotel online and because my husband has a membership rewards through them. I like Holiday Inn, they are always clean and friendly. This visit was no exception. I do have one issue though. When I booked the room, it was "breakfast included", I will definitely verify with the whatever hotel I book in the future as to exactly what that means.
I chose this particular hotel and location because it was only about 3 miles from where we had to meet up with a Balloon pilot the next morning. I know from previous experience a few things. One, my husband and I need coffee in the morning. Two, we need food for our upcoming adventure.
This hotel did offer breakfast as they said they did, but.....instead of a breakfast bar or continental breakfast.....in order to get the breakfast, you have to go into their restaurant and sit down and order it. They do not do "to go" or "take away" orders. BOOO.
At the very least, have some items that can be taken for snacks if you don't have the time to wait. There was not even any fruit available.
This should be more clearly stated on their website I think.

Room Tip: If you would like a view, ask for a room on the front of the hotel.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
helmhotelsgroup, General Manager at Holiday Inn Hotel & Suites McKinney - Fairview, responded to this review, September 18, 2013
We here at the Holiday Inn McKinney-Fairview were pleased to hear that you enjoyed your stay with us. We understand that what our guests look for more than anything is a good night’s sleep and we endeavor to provide that. We apologize for the inconveniences you suffered during breakfast. We are a full-service hotel, so we do not offer complimentary breakfast with a normal booking. However, per your request, we are updating our breakfast operation to better serve the guest-on-the-go. Any further comments or suggestions you have are most welcome and appreciated. Please feel free to contact hotel management at any time. We hope to see you again soon!

Matt Dalrymple
General Manager
matt.dalrymple@holidayinn-mckinney.com
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Austin, Texas
1 review
5 of 5 stars Reviewed September 3, 2013

I stayed at this hotel while attending a wedding in McKinney. Wonderful and comfortable room.
The room was very clean and very nice. The staff was excellent. Would highly recommend this hotel to anyone

Room Tip: Very spacious and comfortable
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrollton, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 24, 2013

Recently stayed here and found the hotel and my room very clean, indoor pool was nice for my kids, they also have a restaurant/bar with a patio (which again, great for people with kids) Chad, who is the restaurant manager, was helpful with suggestions of what to do in the area. Would definitely stay here again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midland, Texas
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 23, 2013

Room was as requested, away from the elevator and vending machines, but this also created a problem in accessing the wireless internet. A call to the front desk and Glen Andersen brought a dedicated wireless router to my room. Service way above the call of duty. The breakfast was wonderful with small TVs at all of the booths. Room was large with a microwave,quiet refrigerator and very comfortable beds.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites McKinney - Fairview

Address: 3220 Craig Drive, McKinney, TX 75070
Phone Number:
Location: United States > Texas > McKinney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 14 Hotels in McKinney
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites McKinney - Fairview 3*
Number of rooms: 99
Official Description (provided by the hotel):
Holiday Inn Hotel & Suites McKinney-Fairview is the metroplex's premier hotel destination with incredible amenities and a convenient location! Our rooms are 100% smoke-free and come equipped with luxurious pillowtop mattresses, 32" flat screen TVs with HD channels, and free high-speed internet. Stay in and enjoy room service or visit our own M Restaurant for a hot breakfast or relaxing dinner. Exercise at your convenience in our 24-hour Health & Fitness Center then cool off in our indoor pool! We also have a guest laundromat, dry clean service, and 24-hour business center. A prime location for business travelers, we are just minutes away from several major corporations. Looking for a leisurely stay? Enjoy the many entertaining, dining, and shopping options all within a short drive of our McKinney hotel! Whether you're traveling for business or pleasure, trust the staff at Holiday Inn Hotel & Suites McKinney-Fairview for a pleasant and relaxing stay! ... more   less 
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Also Known As:
Holiday Inn & Suites Mckinney - Eldorado Hotel Mckinney
Holiday Inn And Suites Mckinney - Eldorado

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