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“great place to stay” 5 of 5 stars
Review of Fairfield Inn & Suites Marshall

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Fairfield Inn & Suites Marshall
2.5 of 5 Hotel   |   105 West Interstate 20, Marshall, TX 75672   |  
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Ranked #1 of 15 Hotels in Marshall
Certificate of Excellence 2014
Conroe, Texas
2 reviews
1 helpful vote 1 helpful vote
“great place to stay”
5 of 5 stars Reviewed May 6, 2014

Have stayed here twice, good breakfast, hot and fresh. Clean, spacious and comfortable rooms. Will stay here anytime I am in this area, have stayed at other Fairfield's but this one has been the best.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, May 8, 2014
Thank you for taking the time to write a review on Tripadvisor. I am glad that our staff was able to welcome you to our hotel, as it is one of our main goals to meet each guest's expectations. We do appreciate you sharing your thoughts and we hope that you continue to stay at our property. Thanks again for your comments & collaboration.

Lakisha Williams
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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299 reviews from our community

Traveler rating
    239
    49
    6
    3
    2
See reviews for
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Any
English first
Waynesville, Missouri
1 review
5 of 5 stars Reviewed May 4, 2014

We decided to stop and get some rest after a 14 hour drive. It was about 3:30 in the morning. The guy at the counter was Alex Prince who was extremely helpful and courteous. He got our rooms along with extra blankets that I had requested. The rooms were nice and beds comfortable. Thanks Alex for the assistance. With your positive attitude, you are going to do well no matter what you do.

Room Tip: Anyone looking for a needed break while traveling through Marshall, Tx. I highly recommend Fairfield...
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, May 6, 2014
Thank you for taking the time to write a review on Tripadvisor. I am glad that our staff was able to welcome you to our hotel, as it is one of our main goals to meet each guest's expectations. We do appreciate you sharing your thoughts and we hope that you continue to stay at our property. I will be sure to inform Alex Prince on the awesome work he provided during your stay. Thanks again for your comments & collaboration.

Lakisha Williams
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed May 4, 2014

The experience I had at this hotel was fantastic. The check-in was easy & very pleasant. The room was very clean @ comfortable. I had a very good night's sleep. Looked like the hotel was recently remodeled. Good breakfast. The staff Kisha, Crystal & Camille we so pleasant, friendly & helpful. I will be staying here again whenever I'm in the area. Good work Ladies.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, May 6, 2014
Thank you for taking the time to write a review on Tripadvisor. I am glad that our staff was able to welcome you to our hotel, as it is one of our main goals to meet each guest's expectations. We do appreciate you sharing your thoughts and we hope that you continue to stay at our property. I will be sure to inform Crystal and Camille on the awesome work they provided during your stay. Thanks again for your comments & collaboration.

Lakisha Williams
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Top Contributor
284 reviews 284 reviews
47 hotel reviews
Reviews in 72 cities Reviews in 72 cities
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed May 3, 2014

An absolutely clean and tidy place. Located conveniently to I-20 and US Rt 59.

Pleasant staff. Nice little snacks and ice water in lobby. Complimentary breakfast. Fridge, microwave, and coffee maker in the room. Free WiFi.

Thumbs up!

Room Tip: Close to restaurants, gas, etc
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, May 6, 2014
Thank you for taking the time to write a review on Tripadvisor. It is one of our main goals to meet each guest's expectations. We do appreciate you sharing your thoughts and we hope that you continue to stay at our property. Thanks again for your comments & collaboration.

Lakisha Williams
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
5 of 5 stars Reviewed May 2, 2014

Absolutely one of the most accommodating and friendly Marriott facilities I've ever experienced, and I've been staying almost exclusively at Marriott facilities since 1980. Regina and Alex F. deserve special mention for their attentiveness amd pleasant demeanors. I travel alot for business, and Marriott always makes me feel at home, but this hotel set the standard! Thank you!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, May 6, 2014
Thank you for taking the time to write a review on Tripadvisor. I am glad that our staff was able to welcome you to our hotel, as it is one of our main goals to meet each guest's expectations. We do appreciate you sharing your thoughts and we hope that you continue to stay at our property. I will be sure to inform Regenia & Alex F. on the awesome work they provided during your stay. Thanks again for your comments & collaboration.

Lakisha Williams
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
2 reviews
5 of 5 stars Reviewed April 30, 2014

A very pleasant place to stay everyone was so nice, I would like to thank Regnia for her excellent help..Best breakfast setup and very tasty. Rooms were excellent, we had two tv's in our room. It was the best stay ever!!!

Room Tip: The king size beds were very comfy
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, May 6, 2014
Thank you for taking the time to write a review on Tripadvisor. I am glad that our staff was able to welcome you to our hotel, as it is one of our main goals to meet each guest's expectations. We do appreciate you sharing your thoughts and we hope that you continue to stay at our property. I will be sure to inform Regenia on the awesome work she provided during your stay. Thanks again for your comments & collaboration.

Lakisha Williams
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granbury, Texas
1 review
5 of 5 stars Reviewed April 25, 2014

This is a fabulous hotel! I stayed this week while setting up a reception for my daughters piano recital at East Texas Baptist University. It is super clean, mattresses and bedding are so comfortable and ac is good and cold. Everything looks new! Several people (including housekeeping) offered to assist me in carrying items in and out. Regina at the front desk was very friendly and offered to do what she could to help. The service of the staff is far above what is typical. I had seen that this was rated the top hotel in Marshall, TX. It is easy to see why. I will stay here every time I am in town. Dawn Willis

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, April 27, 2014
Thank you for taking the time to write a review on Tripadvisor. I am glad that our staff was able to welcome you to our hotel, as it is one of our main goals to meet each guest's expectations. We do appreciate you sharing your thoughts and we hope that you continue to stay at our property. I will be sure to inform Regenia on the awesome work she provided during your stay. Thanks again for your comments & collaboration.

Lakisha Williams
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Marshall

Address: 105 West Interstate 20, Marshall, TX 75672
Location: United States > Texas > Marshall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Marshall
#1 Business Hotel in Marshall
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Marshall 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Fairfield-Inn & Suites Marshall offers three-star accommodations perfectly suited for business and leisure-travelers. Spread among three-floors, Fairfield-Inn & Suites Marshall's accommodations range from king and queen deluxe-guest rooms to spacious executive and Jacuzzi suites. All rooms are beautifully-decorated in warm tones accented with vibrant touches. Fairfield-Inn & Suites Marshall accommodations are also furnished with plush-beds, feather and foam pillows, a flat screen TV, complimentary toiletries, wired and wireless Internet access and a microwave and refrigerator. ... more   less 
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Also Known As:
Fairfield Inn Marshall
Fairfield Marshall
Marshall Fairfield Inn

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