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“Fantastic Experience--Extra Goodies Make the Grade!” 5 of 5 stars
Review of Fairfield Inn & Suites Marshall

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Fairfield Inn & Suites Marshall
2.5 of 5 Hotel   |   105 West Interstate 20, Marshall, TX 75672   |  
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Free Parking
Ranked #1 of 15 hotels in Marshall
Prattville, Alabama
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Fantastic Experience--Extra Goodies Make the Grade!”
5 of 5 stars Reviewed June 13, 2013

Rarely do I give a chain hotel 5 stars, but I couldn't find anything wrong with this one! It was clean, courteous staff, hot shower, plentiful with towels, nice and quiet, bonus indoor pool/hot tub area, snacks to greet you upon arrival, delicious breakfast (Texas shaped waffles and crispy bacon are a must have). Wish we could have stayed longer but just passing through. Hello Texas!

Room Tip: Back of hotel away from Interstate traffic noise.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review, June 27, 2013
Thank you so much for your feedback. We are so glad you enjoyed our Texas shaped Waffles that are provided in the breakfast. As we always strive to exceed our guests' expectations, we are so glad you had such a great experience with us at Fairfield Inn & suites Marshall.
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230 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
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English first
custer, MI
Top Contributor
108 reviews 108 reviews
40 hotel reviews
Reviews in 44 cities Reviews in 44 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 5, 2013

Well, I was kind of stupid on this one. Fairfield was running a special with after your second stay you get 5000 points. Stayed the night before in Longview and Marshall was another 25 miles- The hotel was great and had a great sleep. the staff was great also. I wished I had a longer sleep.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review, June 27, 2013
Thank you for taking the time to write a response on Trip Advisor. We are pleased to hear that you enjoyed your stay. Our goal as a team is to make a good lasting impression with each of our guests. We are glad that we were able to meet that goal with you. We hope that you stay with us again soon.

Again, thank you for sharing your thoughts with Trip Advisor. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Humble, Texas, USA
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 31, 2013

Parents stayed one night in the Marshall Marriott Fairfield on their way home to Tennessee. This was after a Memorial weekend camping trip (in tents) with family, They were treated like royalty upon check in. The room was beautiful, the bedding extremely comfortable. They took advantage of the suggestions offered for restaurants in the area. Breakfast the next morning was a treat!! Future stays at this Marriott Fairfield are in the plans!!!! We highly recommend.

Room Tip: We always request a room high up because of potential noise from above, however, there was NO noise...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review, June 4, 2013
Thank you for taking the time to write a response on Trip Advisor. We are pleased to hear that you enjoyed your stay. Our goal as a team is to make a good lasting impression with each of our guests. We are glad that we were able to meet that goal with you. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murphy, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 28, 2013

We enjoy staying at Marriott properties and typically stay at the SpringHill Suites or Courtyard properties.

However, we were in Marshall for the weekend and needed a place to stay for one night. I was a bit reluctant to stay here because of a bad experience we had at a Fairfield Inn in Mobile. But, we needed a place to stay for just one night and I had a free night from an earlier promotion, so we took a chance on this property. I had been told that the Fairfield Inn properties were "lower tier" properties than SpringHill and Courtyard and that generally speaking the service and quality of the chain reflected that.

Amazing how different the experience was at this property. Very clean and comfortable. Honestly, in my opinion, this hotel was on the same level as the SpringHill and Courtyard properties that we've stayed at. The staff was very friendly and helpful as well. Breakfast was great, nicer selection and variety than what we had at the other Fairfield Inn location. Really changed my perception about the Fairfield chains. We'll definitely be staying at this property again.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review, May 29, 2013
Thank you for taking the time to write a review on Trip Advisor. I am pleased to hear that you enjoyed your stay at our location and changed your view for Fairfield Inn & Suites. I am glad that our staff was able to welcome you to our hotel, as it is one of our main goals to meet each guest's expectations. We do appreciate you sharing your good experience and we hope that you stay at our location again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lubbock, Texas
Top Contributor
117 reviews 117 reviews
39 hotel reviews
Reviews in 47 cities Reviews in 47 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed May 26, 2013

This is a very good Fairfield with good rooms and a very friendly, helpful, and competent staff. It is a good choice for people travelling on I-20. The person at the front desk was particularly helpful and gave us a good recommendation for a restaurant nearby.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review, May 28, 2013
Thank you for taking the time to write a response on Trip Advisor. We are pleased to hear that you enjoyed your stay. Our goal as a team is to make a good lasting impression with each of our guests. We are glad that we were able to meet that goal with you. We hope that you stay with us again soon.

Again, thank you for sharing your thoughts with Trip Advisor. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Euless, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 27, 2013

We used our reward points to stay at this hotel for two nights. Our room is executive suite. There are a microwave oven, a small frig, sleep sofa in the suite, two TVs, and more in the room. We later found out that every room in this hotel has a microwave oven and a small frig. The room is very clean with modern decoration. The front desk is friendly. The hot breakfast has egg, hash potato, sausage link/patty, milk, several kinds of juice, bread, English muffin, bagel, danish roll, muffin, yogurt of different kinds, fresh fruits, can fruits, boiled eggs, cereals... I cannot remember all of them. It is nice to have a full stomach before you head out each day. We plan to visit the Caddo Lake again in fall when color change. We definitely will stay at this hotel again. They also have exercise room and pool which we did not use.

Room Tip: Use your reward points for this hotel to get the best value. It is worth to upgrade to executive su...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review, April 29, 2013
Thank you for taking the time to write a response on Trip Advisor. We are pleased to hear that you enjoyed your stay. Our goal as a team is to make a good lasting impression with each of our guests. We are glad that we were able to meet that goal with you. We look forward to having you with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Calvary, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 13, 2013

We have stayed at this Fairfield Inn & Suites in Marshall, Texas before and it has been a wonderful place to stay. We travel to Houston, Texas from Wisconsin and this has been the best place we have stopped in the 15 years we have made the trip. We ask for a room on the first floor and it is very quite. The staff is great and go out of their way to make you feel comfortable.

Would highly recommend.

Room Tip: If possible ask for a room on the first floor.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review, April 15, 2013
Thank you for taking the time to write a review on Trip Advisor. I am pleased to hear that you enjoyed your stay at our location. I am glad that our staff was able to welcome you to our hotel, as it is one of our main goals to meet each guest's expectations. We do appreciate your sharing your good experience and we hope that you stay at our location again.

Again, thank you for writing a review on Trip Advisor and we hope you stay again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Marshall

Address: 105 West Interstate 20, Marshall, TX 75672
Phone Number:
Location: United States > Texas > Marshall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 hotels in Marshall
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Marshall 2.5*
Official Description (provided by the hotel):
Fairfield-Inn & Suites Marshall offers three-star accommodations perfectly suited for business and leisure-travelers. Spread among three-floors, Fairfield-Inn & Suites Marshall's accommodations range from king and queen deluxe-guest rooms to spacious executive and Jacuzzi suites. All rooms are beautifully-decorated in warm tones accented with vibrant touches. Fairfield-Inn & Suites Marshall accommodations are also furnished with plush-beds, feather and foam pillows, a flat screen TV, complimentary toiletries, wired and wireless Internet access and a microwave and refrigerator. ... more   less 
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Also Known As:
Fairfield Inn Marshall
Fairfield Marshall
Marshall Fairfield Inn

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