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“Best Hotel in Marshall,Texas” 5 of 5 stars
Review of Fairfield Inn & Suites Marshall

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Fairfield Inn & Suites Marshall
2.5 of 5 Hotel   |   105 West Interstate 20, Marshall, TX 75672   |  
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Ranked #1 of 15 Hotels in Marshall
Certificate of Excellence 2014
Galveston, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“Best Hotel in Marshall,Texas”
5 of 5 stars Reviewed October 18, 2011

We have been staying at this hotel since it opened in 2005. It is always an extremely well kept hotel. All the public areas and rooms are above and beyond exceptional. The rooms are comfortable, functional and a real pleasure to stay in. The staff are all friendly and very concerned about you having a great stay. The customer service is A plus. Breakfast is awesome. A hotel you can count on for a really relaxing good stay. You will enjoy your stay.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, October 27, 2011
Thanks for your review!! We love having you and your family stay with us! Our front desk staff always tell me that you give us great compliments during your stay. We greatly appreciate that you took the time out to share those with Trip Advisor! It's nice to see that even though we are a few years old, we still haven't lost our touch. We hope to have you stay with us time and time again. If you ever need anything, please let us know!

Thanks again!!

Erin Smith
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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299 reviews from our community

Traveler rating
    239
    49
    6
    3
    2
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Any
English first
ALPHARETTA,GA
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 17, 2011

We stayed at this hotel when were passing through the area. We got there about 2:15 am and did not have a reservation. The man at the front desk was probably the friendliest I have ever encountered. He acted like he loves his job and was wanting to be sure we had a great stay. The rooms were clean. Breakfast was good and the breakfast area was really clean. It is close to the interstate but I didn't notice traffic noise. I would definitely stay here again when in the area

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, October 20, 2011
Thank you so much for taking the time out to post a review about our hotel. We greatly appreciate it! We try to make sure that every guest has the best stay possible here at our hotel. You are away from home and that usually comes with added stress, so we want this to be one less thing you have to worry about. We have a wonderful staff and I will definitely pass this review along to show them how wonderful they are doing. We look forward to seeing you again!

Thanks,

Erin Smith
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nacogdoches, TX
Top Contributor
81 reviews 81 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 17, 2011

Very clean. Quiet. Excellent friendly staff. Will definitely stay here again. TV sets are older, not flat screen, and bedding is not as up to date as in other Fairfields that I have stayed in. But the TV worked and the bed was comfortable. Great indoor pool and hot tub. Pool room smelled fresh -- did not smell of chlorine. Usual Fairfield breakfast, hot stuff was hot and cold stuff cold and all free. Wireless and wired internet in room. Nice furniture. Stayed in Executive King Suite. Easy to find. Close to Interstate 20. IHOP next door.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, October 17, 2011
Everyone here at the Fairfield Inn & Suites Marshall would like to thank you for taking the time to share you experience on TripAdvisor. We greatly appreciate it! It is always helpful to hear feedback, both good and bad. Our staff strives to make you stay here at the hotel the best it could possibly be in hopes to make your traveling a little less stressful. We are glad that you chose our hotel for your lodging needs and hope to see you again!

Thanks again!

Erin Smith
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Collins, Colorado
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 3, 2011

If you have a choice...stay here. Very clean and well-kept...excellent staff.

  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windermere, Florida
1 review
5 of 5 stars Reviewed September 24, 2011

As usual in a Marriott property, I had a fantastic stay in the Fairfield Inn & Suites in Marshall, TX. Travelling with my wife and 8 year old daughter, we book a suite for the stay.

The room was very sizeable with a living quarters that was partitioned from the sleeping quarters and a bath with a huge jacuzzi tub. Best of all, the staff was extremely friendly and accommodating. By the way, breakfast was awesome too.

We will stay here again on our next trip to see relatives.

Room Tip: Get the top floor on the back side of the building...nice view of the forest.
See more room tips
  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, September 26, 2011
Thank you for the kind words about our hotel and staff. We greatly appreciate it. It was our pleasure to serve you and your family during your stay. Our Jacuzzi Suite is our top room and we are glad you were able to enjoy it. Please let us know if there was anything more that we could have done to make your stay even better. We can't wait to see you again! Please let us know if you need help with future reservations or if there is anything else we can do for you.

Sincerely,

Erin Smith
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenbrier, Arkansas
1 review
5 of 5 stars Reviewed September 7, 2011

From the moment we walked in until the time we left we were very pleased with the hotel and service. The room was very nice and clean. The breakfast and area was good and very relaxing. The pool and hot tub was awesome and very well maintained. I have stayed in other hotels in this town and this is the place we will go back to from now on. The staff was extremely friendly. I felt safe in the hotel and with the well lit parking lot brought me more comfort with security. The front desk staff was great and very helpful with information with the area and restaurants. We rented a DVD and watched in our room and didn't have any issues with the equipment. Overall a great stay!!!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, September 26, 2011
Thanks for the great review!!! We appreciate that you took the time to tell others about your experience at our hotel. It makes us proud that we could make your stay memorable. Our staff thanks you for the kind words about them. It's our pleasure to serve you and suit your needs. We hope to see you again the next time you are in the area!! Please let us know if we can assist you with future reservations or any questions you may have.

Sincerely,

Erin Smith
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 24, 2011

I have stayed at other Fairfield Inns and to be honest, was turned off from the chain. This property however may have me take another look. Very clean, comfortable rooms. Accomodating and friendly staff, absolutely wonderful breakfast in the morning. My family and I were very pleased with our stay and will be back if we are in the area again.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, August 26, 2011
Thank you for taking the time to comment about your stay here at the Fairfield Inn and Suites Marshall. Hearing how our staff and amenities were able to make your stay more enjoyable reinforces what we try to accomplish with each guest's visit. We are very glad that we could change your mind about the Fairfield brand and hope that you will stay with us again if you are ever in the area. If you ever have any questions, or if there is anything else we can assist you with, please feel free to contact us - via email at ----- or telephone at -------.

Sincerely,

Erin Smith
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Marshall

Address: 105 West Interstate 20, Marshall, TX 75672
Location: United States > Texas > Marshall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Marshall
#1 Business Hotel in Marshall
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Marshall 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Fairfield-Inn & Suites Marshall offers three-star accommodations perfectly suited for business and leisure-travelers. Spread among three-floors, Fairfield-Inn & Suites Marshall's accommodations range from king and queen deluxe-guest rooms to spacious executive and Jacuzzi suites. All rooms are beautifully-decorated in warm tones accented with vibrant touches. Fairfield-Inn & Suites Marshall accommodations are also furnished with plush-beds, feather and foam pillows, a flat screen TV, complimentary toiletries, wired and wireless Internet access and a microwave and refrigerator. ... more   less 
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Also Known As:
Fairfield Inn Marshall
Fairfield Marshall
Marshall Fairfield Inn

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