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“Applebee's” 3 of 5 stars
Review of Applebee's

Applebee's
2305 E End Blvd S, Marshall, TX 75672-7449
903-938-8180
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Ranked #34 of 61 restaurants in Marshall
Price range: $21 - $30
Cuisines: American
Restaurant details
Houston, Texas
Reviewer
3 reviews 3 reviews
“Applebee's”
3 of 5 stars Reviewed January 18, 2012

The food was really good. The service leaves a little to be desired.

Visited January 2012
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33 reviews from our community

18% Recommend
    1
    5
    7
    7
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Center, Texas, United States
1 review
“Second time was also a failure...”
1 of 5 stars Reviewed January 1, 2012

We went to Applebee's in Marshall earlier this month for the first time. When they seated us, the table wasn't clean, so they brought a table cleaner, cleaned the table, and left the rag and the cleaner on the table. Took forever to get our drink order, the waiter kept sweeping under our table... But our food was correct.

We went again last night, because we were running low on options at the time of night we went. Took forever to get our drink order once we were seated, our food came out wrong, and the people behind us got nearly everything wrong at their table too. My boyfriend actually asked me if he should tip the waiter. We won't be going back.

  • Visited December 2011
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Texas
Top Contributor
62 reviews 62 reviews
32 restaurant reviews
Reviews in 31 cities Reviews in 31 cities
45 helpful votes 45 helpful votes
“Not your typical Applebees...Not worth your time or $$”
1 of 5 stars Reviewed November 28, 2011

I moved to E. TX four years ago and we eat in Marshall at least once/week. We ate at Applebee's often (at least once every 4-5 weeks) and noticed that the service and the food quality was inconsistent at best. At times, the service was friendly and efficient...at other times, it felt almost accidental that food even made it's way to our table. Food quality could swing from 0-8 from one trip to the next (no, never got a "10").

So, to keep this brief, I suggest taking your business to another restaurant in Marshall - ANY other restaurant. We finally gave up on Applebee's (in Marshall) after one of "those" experiences, similar to the other reviews below. Obviously, years of questionable service and food quality haven't driven away enough customers, so they manage to hang on. Eventually, I hope theses reviews are noticed by management, the franchisee, Applebees corporate...anyone that can and will make the necessary changes to deliver a pleasant dining experience to the customers.

For now, we will continue to take our business elsewhere.

  • Visited November 2011
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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Tulsa, Oklahoma
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Don't Go!”
1 of 5 stars Reviewed September 1, 2011

I too have just given up on applebees for the most part but we were visiting Marshall and decided to give it a try again. Should have gone anywhere else! Service was slow slow slow. The guy who seated us didn't even ask how many or anything, just grabbed menus, led us to the table and gave out menus~without a word! Then took awhile to get a drink order in, our order in was even slower and an hour and half later we had our food. I had the Fiesta Chicken~the chicken was okay but the rice was hard and had lumps of brown glop in them, hubby had raviolis which were hard as a rock, and 3.99 for box mac and cheese kids meal is a ripoff! We walked out of the restaurant having spent over $50.00 for bad food, slow service and another shining example as to why we won't do Applebees for at least another year...and only because I'll forget how bad they really are!

  • Visited August 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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1 review
“Keep Driving”
1 of 5 stars Reviewed July 3, 2011 via mobile

Stopped to enjoy dinner and a drink after a long day of driving. Waited almost an hour to get our food and ooops they were out of baked potatoes and I guess they were hoping the taters would just appear! We recommended they just bring fries instead (tough solution). The salad wasnt delivered until the meal. The drinks took forever and don't ask for water you won't get it! Good Luck!

    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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