The bar service was lacking, the restaurant was not open, the hotel is just outdated. Several customers were complaining about the television choice that was playing in the bar area. Soft core porn to say the least and there were many young people and teens in the bar area. The staff didn't seem to care and didn't tun the channel until the show finished playing. Seems kind of strange considering there is this weirdly large marble monument of the 10 commandments that greets you in the entrance of the hotel. It's just an old, non updated property. Only positive was the bed. It was comfortable. Hair dryer was horrible. Bath amenities poor.
- Official Description (provided by the hotel):
- West Texas' premier hotel address. The MCM Elegante Hotel & Suites offers deluxe accommodations and amenities combined with the West Texas hospitality that has made Lubbock legendary. Located in downtown Lubbock, we are convenient to Texas Tech University and the Lubbock International Airport. The historic Depot Entertainment District and the Broadway Strip are just minutes away. Your pleasure is our business at the MCM Elegante Hotel & Suites. ... more less
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- Also Known As:
- Holiday Inn Lubbock-Hotel And Towers
- Lubbock Holiday Inn