This was the friendliest hotel that I've ever been to. I don't know if it is just the people in Lubbock or the management that has built such a great team of employees. Every moment from the time we checked in until we left after breakfast three nights later was exceptional. Lupe was so sweet during breakfast always checking to make sure we had everything we needed. Norma did a great job cleaning our room spotless. It wasn't just Lupe and Norma, but all the other employees. We will be back when we visit Lubbock again.