We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn & Suites Lubbock Southwest: Traveler Reviews

2.5 of 5
5614 Englewood Ave, Lubbock, TX 79424
Hotel deals
Hotel website
Hotel amenities
Special Offer
Book Now, Save Up to 15%
Hampton Inn & Suites Lubbock Southwest
Ranked #2 of 53 hotels in Lubbock
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Priceline.com Travelocity Agoda.com
and 8 more sites!
Traveler Reviews
Room Prices
Write a Review

141 reviews from our community

    Trip type
Traveler rating
    106
    23
    6
    3
    3
Date Rating
SOUTHLAKE
2 reviews
“Very friendly and helpful”
4 of 5 stars Reviewed November 13, 2012

This was the friendliest hotel that I've ever been to. I don't know if it is just the people in Lubbock or the management that has built such a great team of employees. Every moment from the time we checked in until we left after breakfast three nights later was exceptional. Lupe was so sweet during breakfast always checking to make sure we had everything we needed. Norma did a great job cleaning our room spotless. It wasn't just Lupe and Norma, but all the other employees. We will be back when we visit Lubbock again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask FlavioJavio about Hampton Inn & Suites Lubbock Southwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHRISTINA G, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review
December 4, 2012
Thanks for staying with us at our hotel. I’m happy to hear that you enjoyed your stay and that Kymmy was helpful! I’ll be sure to share your comments with her. See you soon, and safe TRAVELS!

Christina Gandhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
1 review
“Hampton Inn Rocks and Lubbock staff so friendly!”
5 of 5 stars Reviewed October 24, 2012

I always love staying in Hampton Inns. This one is spotless, they serve great food and lots of it, and the staff are incredibly friendly. I always love walking into the place. Kymmy is one example of their friendly staff - brought more food, picked up plates, just all around friendly!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Trix3 about Hampton Inn & Suites Lubbock Southwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHRISTINA G, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review
November 2, 2012
We love hearing when guests love staying with the Hampton Family, especially when we hear great compliments about our cleanliness and service.
I'm extremely happy that you enjoyed our Manager's Reception Dinner and experienced Kymmy's great service.
Your comments about your stay at our hotel made me smile. We know it’s the little things that make your stay more comfortable along with a spotless environment and friendly staff.
Hope to see you again soon.

Christina Gandhi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Angelo, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Friendly staff”
5 of 5 stars Reviewed October 21, 2012

What a great hotel with an incredibly friendly staff! We were greeted by Jonathan, a cordial and helpful registration clerk who informed us of the evening hot snacks that they were offering. We then went to our rooms which were nicely decorated, but more importantly-CLEAN. The hotel has a very peaceful atmosphere. We were overall impressed with the courteousness of all the staff and the well maintained facility.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Cathy N about Hampton Inn & Suites Lubbock Southwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHRISTINA G, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review
November 2, 2012
Just wanted to thank you for your recent stay here at our hotel! So glad you were able to experience our authentic Hampton hospitality. I am pleased to hear you enjoyed your stay and will let Jonathan and the Housekeeping Team know that they helped you have a great stay with us. All of us at here at Hampton are passionate about hospitality and we hope to see you and your family soon. Safe Travels from your family at the Hampton!

Christina Gandhi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
“New hotel, beautiful suite, excellent service”
5 of 5 stars Reviewed October 20, 2012

This is a great new hotel. Built 4 years ago. All rooms are non-smoking, and the hotel smells fresh and clean. The breakfast has eggs, waffles, fruit, muffins, and more. The coffee is excellent. Kymmy works reception and greets me warmly each morning at the breakfast. The evening reception is enough for dinner (last night they had chicken and vegetables, along with other snacks and cookies).

My room was a king suite, and it was lovely. The bed was comfortable, and I used the microwave to pop the complimentary popcorn on the first night. The fridge was quiet, and it was a great place to store beverages and leftovers.

Room Tip: I recommend the king suite, very spacious.
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask April B about Hampton Inn & Suites Lubbock Southwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHRISTINA G, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review
November 2, 2012
Thank you for your kind words. We appreciate the opportunity to welcome you and appreciate your business. I am pleased to hear you enjoyed your stay and will let Kymmy know that she helped you have a great stay with us. All of us here at Hampton are passionate about hospitality and we hope to see you again soon. If there is anything we can do to enhance our services please let us know. We are always listening to our Guests. Thanks again for choosing us!

Christina Gandhi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abilene, Texas
1 review
“Great hotel!”
5 of 5 stars Reviewed October 18, 2012

I am a weekly business traveler and stay in many hotels. This Hampton is one of the best! The staff is amazing; so courteous and willing to assist in any way. I was in the fitness center working out and an employee came in with cold bottles of water for everyone that was there. They serve a wonderful dinner every evening and a great breakfast. Clean rooms. Highly recommend! Robert F. was the employee setting up and serving dinner; he was awesome!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Judy F about Hampton Inn & Suites Lubbock Southwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHRISTINA G, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review
October 19, 2012
Thank you so much for considering our hotel to stay at for business.
Sometimes traveling for work can be exhausting and while your here we want our business travelers to feel like they're home away from home.
We want you to experience a stress free and comfortable trip.
I'm so proud that my staff continues to understand that all of our guest should be treated and well taken care of.
Robert Ford will be thrilled to know that he help make your travel to Lubbock great. Thank you once again for the great review about Robert Ford and my staff.
Safe Travels!

Christina Gandhi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
Holiday Inn Express Hotel & Suites Lubbock West
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in Lubbock
Family-friendly
Residence Inn Lubbock
Residence Inn Lubbock 3.5 of 5 stars 51 reviews
Romantic
Comfort Inn & Suites
Comfort Inn & Suites 4.0 of 5 stars 63 reviews
Show Prices ABS:HotelCheckRates-d99233?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d225485?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Lubbock hotels
Holiday Inn Express Hotel & Suit... 4.5 of 5 stars 173 reviews Embassy Suites Lubbock 4.5 of 5 stars 207 reviews Quality Inn & Suites 4.5 of 5 stars 129 reviews Homewood Suites by Hilton Lubboc... 4.5 of 5 stars 126 reviews
Show Prices ABS:HotelCheckRates-d1589977?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d225484?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d630971?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224502?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 53 hotels in Lubbock, ranked by popularity

Been to Hampton Inn & Suites Lubbock Southwest? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hampton Inn & Suites Lubbock Southwest

Also Known As:
Hampton Inn & Suites Lubbock Southwest Hotel Lubbock
Hampton Inn And Suites Lubbock Southwest
Hampton Inn & Suites Lubbock Southwest Hotel
Hampton Inn Lubbock
Lubbock Hampton Inn
Address: 5614 Englewood Ave, Lubbock, TX 79424
Phone Number:
Region: United States > Texas > Lubbock
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Lubbock
#2 Business Hotels in Lubbock
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Hampton Inn and Suites is a very nice elegant place of stay for all types of travelers whether you are family traveling to get away or visiting family here or you are here for business. We offer a Deluxe Continental Breakfast with an on site hostess. Very friendly and helpful staff to help accommodate you and meet your expectations. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Travelocity, Agoda, Booking.com, Venere, Hilton Hotels, Olotels, Hotwire, Expedia, Hotels.com and Tingo so you can book your Hampton Inn & Suites Lubbock Southwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hampton Inn & Suites Lubbock Southwest, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hampton Inn & Suites Lubbock Southwest
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices