The hotel is hard to get too and is hidden behind another brand hotel so initial impression is "how could it be rate so high?". Cramped parking lot but building looks nice and reception is well kept and nice. The receptionist was busy with computer and said "just a minute" which put me off a bit. I gave him name and he found the reservation but he never acknowledged that I was a Priority Club Platinum member. Later when we were going out to eat I asked him if my priority number was there and he said yes but did nothing special for the recognition.