First the good - the staff at this hotel was top notch! Everyone I encountered was friendly, personable and helpful. From housekeeping to the front desk I couldn't have received any friendlier service at a high end hotel. Too bad they were at such a sub par hotel. The entire facility is worn out. We were there on a football game weekend, therefore a full facility, and only one elevator was operating. But the worst part of our stay was the smell! A dreadful sewer gas odor wafted up from the very slow drains in the lavatory and the shower. It was so awful that just brushing teeth was gag worthy! Because the hotel was full, we couldn't be moved to another room, so we suffered with the smell. No plumbing repairs on the weekend. Despite the great staff I would not return to this property.
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- Also Known As:
- La Quinta Inn And Suites Lubbock West Medical Hotel Lubbock
- La Quinta Lubbock
- Lubbock La Quinta
- La Quinta Hotel Lubbock