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“Stinky, maintenance issues, terrible breakfast; would not stay here again.” 1 of 5 stars
Review of La Quinta Inn & Suites Lubbock West Medical Center

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La Quinta Inn & Suites Lubbock West Medical Center
2.5 of 5 Hotel   |   4115 Marsha Sharp Fwy, Lubbock, TX 79407   |  
Hotel amenities
Ranked #30 of 56 Hotels in Lubbock
San Antonio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Stinky, maintenance issues, terrible breakfast; would not stay here again.”
1 of 5 stars Reviewed November 3, 2012

I stayed at the Lubbock West Med. Center La Quinta the week of Oct 22 to Oct 26, 2012. When you walk into the front of the building (and sometimes the back) get ready for a nice strong smell of cigarette smoke. This is a smoking hotel and it permeates the lobby (but not in my room.) They apparently allow cigarette smokers to smoke right outside the main entrance so it gets into the lobby. For 3 days I had to ask the Staff daily to replace my entrance key as it would only work 1 time to enter during the day. After the 3rd day of doing this, somebody at the front desk mentioned that the batteries in the room door locking mechanism might be "out." Really!! That turned out to be correct. Mattress terrible. Breakfast not worth it. Cold showers on Wednesday and the entire building hot water heaters, or a pipe, failed.

Good things: Internet connection was good, which is a big plus for a hotel, still, in these days. Very conveniently located (as are many other better hotels adjacent to Texas Tech and the Medical School.)

Regardless, would not stay here again.

Room Tip: Don't stay here.
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  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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173 reviews from our community

Traveler rating
    45
    33
    41
    26
    28
See reviews for
75
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Boston, Massachusetts
1 review
5 of 5 stars Reviewed October 7, 2012

The lady at the Front Desk called Deborah was very nice, friendly and helpful to us during our stay at the hotel. Great customer service! Check in and check out was fast and she was attentive to our needs. She even remembered our names when we went up to the desk to ask for assistance. Housekeeping kept our room clean and we got supplies when we requested for them. We will consider staying at this hotel next time when we are in Lubbock.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed September 26, 2012

The mattresses are worn out. The window had been left open when we entered and we had two lizards running aroung the room. The bathroom sink was stopped up and I asked two days in a row for it to be checked by a plumber. When we checked out on the third day, they had never checked it. Also, the water pressure is awful in the shower and the shower walls and tub were filthy!!!

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed September 10, 2012

An inside hotel very nice rooms and very comfortable. Dogs had a problem with glass elevator at first and I had a problem with 3 flights of stairs but that was resolved quickly. Lots of grass area for dog walks and near the campus of TT

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Lubbock West Medical Center

Address: 4115 Marsha Sharp Fwy, Lubbock, TX 79407
Location: United States > Texas > Lubbock
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 56 Hotels in Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Lubbock West Medical Center 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Lubbock West Medical Hotel Lubbock
La Quinta Lubbock
Lubbock La Quinta
La Quinta Hotel Lubbock

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