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“Perfect for work and relaxing” 5 of 5 stars
Review of Homewood Suites by Hilton Lubbock

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Homewood Suites by Hilton Lubbock
3.0 of 5 Hotel   |   5320 West Loop 289, Lubbock, TX 79424   |  
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Ranked #5 of 56 Hotels in Lubbock
Buffalo, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Perfect for work and relaxing”
5 of 5 stars Reviewed August 12, 2011

Spacious room to set up for work and easy to wireless a plus. Pool and hot tub were clean and the included breakfasts were great. There was a complimentary cocktail hour with snacks, but work kept me from getting back in time for those.

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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263 reviews from our community

Traveler rating
    170
    53
    19
    10
    11
See reviews for
88
22
14
115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Taylor, Texas
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 8, 2011

We stayed here 2 nights for a convention in Lubbock. The room was clean and quiet. The best part was the cook who made us omelets one morning. Plenty of room to eat at breakfast and he was plenty entertaining. The front desk staff was extremely nice and helpful. Will definately stay here again.

  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Truckee, California
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 2, 2011

Nothing fancy, an OK bed, not on par with the norm of an excellent bed in most hotels of this level. Quiet. Pleasant staff. Unmemorable - but again, fine for business.

Room Tip: Ask for a room away from front desk. Again, I think almost all rooms are similar
See more room tips
  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Unknown
1 review
5 of 5 stars Reviewed July 5, 2011

This Hotel was awesome. We always stay there when we go to Lubbock. The staff is always SUPER friendly and I love the fresh cookies. I recommend this hotel to ANYONE who is looking for a place to stay in Lubbock.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2011

Our company has been staying here on and off for the past couple of years. The staff is great. This property is one of the best Homewood Suites that I have stayed at. The staff is very friendly, customer service oriented and just an overall great hotel.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
54 reviews 54 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 7, 2011 via mobile

Traveling family of six (four kids) great hotel suite configuration. It is hard to find larger rooms that accommodate larger family, without needing two rooms.

Free breakfast a hit with kids, I figure that saves me $25-30 just at breakfast.

Pool clean and good size. Plenty of towels and no mess laying around.

Sofabed good condition but sheets not there. Blanket was. The front desk immediately corrected.

New facility and many choices for food right beside hotel. Good Access to highway, but a little confusing getting to hotel. Access road and highway right beside and we almost got back into highway in error.

  • Stayed June 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Angelo, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 31, 2011

We had just finished a day at the waterpark in Lubbock with our 3 small children. Trusting the Hilton name we got a room for the night at the Homewood Suites by Hilton. We checked into our small double room sat on the beds for a rest looked on the bedside table and found Prescription Medical patches used from the previous guest along with food wrappers and various litter! As a mother I was so glad my kids didn't find it first and possibly get some of the leftover medicine on them! I took all the trash to the front desk. The girl only offered us a different room no upgrade or comp. We were not looking for either but it would have been nice. She only apologized. I will say the next morning the hotels complimentary hot breakfast was the best we have seen in some time. It was a huge variety. However for the $129 price we paid for one night I would not stay again, the decor was dated, the rooms small because they are fitting a full kitchen in. The bathrooms could use a remodel for sure, example, missing tile along the floors. I would have chosen another hotel out of the 4 that are right next door and still convenient to shopping and restaurants.

  • Stayed May 2011, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lbbhw, General Manager at Homewood Suites by Hilton Lubbock, responded to this review, June 6, 2011
We are sorry we were not able to provide you with the quality of services and amenities you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will be reaching out to you in order to make this right.

Thank you so much for taking the time to email me and accepting my apology. I also appreciate the fact that you will visit Lubbock again and allow us to be your host hotel! I look forward to meeting you in person.

Yours in Hospitality,

Omar Guevara
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Lubbock

Address: 5320 West Loop 289, Lubbock, TX 79424
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Lubbock
#5 Business Hotel in Lubbock
#6 Family Hotel in Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Lubbock 3*
Number of rooms: 74
Official Description (provided by the hotel):
Make yourself at home at Homewood Suites by Hilton Lubbock, our all-suite hotel in Lubbock, TX. Our 74 suite, extended stay Lubbock hotel is located near Texas Tech University, South Plains Mall, the Joyland Amusement Park and National Ranching Heritage Center, as well as many other great things to do. We provide the ideal mix of home comfort and hotel style, within a vibrant region of local restaurants and entertainment areas. Enjoy a hot full breakfast each morning, or prepare your own meals in the fully equipped kitchen with granite countertops, a stovetop and microwave. Relax in front of the premium cable television or catch up with work at the full-sized desk with high-speed internet access. ... more   less 
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Also Known As:
Homewood Suites By Hilton Lubbock Hotel Lubbock
Hilton Lubbock
Homewood Lubbock
Homewood Suites Lubbock
Lubbock Hilton
Lubbock Homewood Suites

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