Finding a Hotel in Lubbock on the week-end that Texas Tech had a home game was not easy! On line this hotel was booked. I called the Hotel direct to front desk. I spoke with Phillip. He was polite, helpful and I got a room. Upon arrival we were greeted by Phillip and Deana who were friendly,professional and we recieves a quick check in. The suite was very clean and it more than what we had expected. The next morning the hotel offered a free breakfast. It was a full beakfast and it was great. Thanks to Diane who was working very hard to make sure all guest was happy. I will return to this hotel and recommend it to all travelers going to Lubbock Tx.

I've stayed here a number of times for business over the past couple of years. It's your usual Holiday Inn Express, but with attention to every detail. The property is spotless throughout - rooms, lobby, breakfast area, and hallways.
The staff is very professional and very friendly. It's a bit out of the way in west Lubbock, but easy access to major highways. It's very quiet, the furnishings are in excellent condition, and the rooms are well designed - nice size and very comfortable.
The breakfast area is very well maintained and the hostess is very attentive to making sure that all areas are well stocked and that it's very clean.

Was great place to stay,employees friendly,clean rooms,nice breakfast in morning,.A really nice hotel for Lubbock,Tx.Away from the traffic so you could get a good nights sleep.Well worth the stay here

We have never stayed at a HI Express and generally stay at dog friendly hotels when in Lubbock, but luckily, traveling without dogs this time, we stayed at this property. Best decision ever! I was coming off stays at two competitor properties earlier in October and wasn't sure what to expect, but had followed Trip Advisor reviews and figured we couldn't go wrong based on the reviews. Reviews were accurate. This property is so well managed. Immaculate common areas, large room with modern decor. Towels are plentiful and thick. Staff members were all pleasant and friendly and obviously think highly of their General Manager, which as a guest, is nice to know that this group of employees are truly a "team", and it shows. Everyone went out of their way to accommodate, but the one person who truly stood out was Diane, who is in charge of the breakfast service. She is genuinely one of the nicest people I've ever met and does a terrific job of making breakfast satisfying and a pleasant experience. The breakfast was above and beyond our expectations. Our only negative is that we didn't find the bed comfortable nor the sheets as soft as we experienced in our other property stays (same price range) earlier in the month. Don't know if that's typical for every room, but it was for ours. That aside, great hotel, great people, great breakfast.