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“All around good place to stay” 4 of 5 stars
Review of Ashmore Inn and Suites

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Ashmore Inn and Suites
2.5 of 5 Hotel   |   4019 S. Loop 289, Lubbock, TX 79423   |  
Hotel amenities
Ranked #24 of 56 hotels in Lubbock
Hobbs, New Mexico
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“All around good place to stay”
4 of 5 stars Reviewed November 12, 2012

A little higher in price than I would have liked but we have stayed there two weekends in a row. Another hotel claims to offer medical rates for family members, but even though this hotel was not on the list they were nice enough to give us a discount rate for medical stays.
There is no elevator so if you have a problem climbing stairs this is not the place to stay but the rooms are clean, the beds are comfortable, the staff are very nice and go above and beyond to help you. The hot breakfast is wonderful!! Close to all the shopping and restaruants

Room Tip: downstairs if you can't walk upstairs
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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80 people have reviewed this hotel

Traveler rating
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    26
    19
    6
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Viti Levu, Fiji
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 4, 2012

We stop here often on our treks across Texas. The Ashmore has very nice size rooms, the service has been quite good and it's relatively quiet at night. It's also in a great location - lots of restaurants and shops in the area, so you'll have a good dinner before bed as well. The only bummer with the Ashmore is that they don't allow pets, so we haven't been able to stay there on random trips with our dogs. Other than that, it's always on our list when traveling through Lubbock.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2012

I stay at this hotel frequently and ALWAYS receive excedptional service, and value! The property is well maintained, rooms are always clean. Very easy access, close to many places to grab a bite to eat. Customer service is outstanding, especially Jonathan is always very helpful and courteous. The ONLY critique I would appreciate improvement in is better Wi-Fi in the rooms.

Room Tip: Any room chosen will be fantastic!
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 20, 2012

I like this hotel because the people are friendly and helpful but they could use some updating. The rooms are nice and clean, but the matresses are noticably older and not all that comforatable. The AC is loud and the mini fridge runs kind of loud. All of these things are just update items and if they could fix those up the Ashmore would be excellent because they are a nice hotel with a great price.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Washington D.C.
1 review
4 of 5 stars Reviewed October 17, 2012

My stay at the Ashmore was great. Check-in was easy and professional. The outside of the building was clean and neat in appearance. the lobby was well lit and comfortable. The business center, workout facility is centrally located with 24 access via your room key. The pool area was clean. I did not get into the pool so I am not sure if the water was cold or not. The pool was clean. The room was great. The bed sheets was actually clean for real. The comforter was dust free not like at some hotel I have stayed at in the past. The furniture was kind of old but clean. The refrigerator in the room was a plus but needed to be pulled out further from underneath the shelf to get rid of surface dust. Inside the frig was very clean, I used it every day. Microwave was clean inside and out. The only complaint I have is the coffee pot and the associated condiments was in the bathroom next to the sink. I recommend the hotel purchase a small table or find away to add it to the desk in the room. The bathroom was very clean which is very important to me. House cleaning was timely and considerate. Once the room was clean a supervisor would follow behind the person who cleaned the room to ensure everything was completed properly. I thought that showed commitment by the hotel. that is probably why the rooms are cleaned so well. Over all I really thought I got what I paid for and a little more. I stayed there for only two day but I would have no problem staying there for a family vacation of one or two weeks. Wal-Mart is almost in the same parking lot as the hotel. Lots of place to eat within 1 or 2 minute of walking from the hotel.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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Waco
1 review
2 of 5 stars Reviewed October 16, 2012

Our room was located in an entirely separate building from the main lobby area, and the card reader seldom worked to enter the bldg. The products in the room were very poor quality, i.e. cardboard-like tissue and toilet paper. The water in the shower would range from scalding to ice cold. Both nights we were awakened in the night by noisy guests. The air conditioner didn't work, making the room very uncomfortable. The breakfast was less than appealing - egg "discs" that looked more like wax or plastic than eggs, bacon limp sitting in a pool of grease, very dry muffins and pastries, microwave was missing the turntable rendering it useless. This hotel is grossly overpriced for the poor quality.

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 11, 2012 via mobile

I really like staying here. My job gives us very few options but this is by far the best of my options. Snacks in Lobby of candy, cookies, and popcorn. Free drinks and bar snacks in the afternoon. They even give out free pizza some nights. Good breakfast with friendly staff. Nice rooms, a little dated but nice and clean. It is in a central location, walkable to restaurants and shopping.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ashmore Inn and Suites

Address: 4019 S. Loop 289, Lubbock, TX 79423
Location: United States > Texas > Lubbock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 56 hotels in Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ashmore Inn and Suites 2.5*
Official Description (provided by the hotel):
Our hotel has two levels with a staircase only. Anyone with a physical handicap has priority for bottom level. We will take requests for either floor but we do not guarantee your location.Completed in July 1995, Renovated in 2008/2009. The Ashmore Inn offers rooms in the latest décor, superior soundproofing and a well-lit work area. The Ashmore Inn is adjacent to Applebee’s, Outback Steakhouse, Jason’s Deli, IHOP, Cheddars & Wal-Mart. We do not have a restaurant in the hotel.Try us once and you won’t want to stay anywhere else! At the Ashmore, It’s All About You…..Our Guest! You won’t find another hotel to make you feel so “at home”! ... more   less 
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Also Known As:
Ashmore Hotel Lubbock

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