This is the second time I stay at this place. For the price I find that you get a lot of value. The suite I reserved included: mini-fridge, sink, granite counter top, kitchen table, microwave, kitchen cabinets, small living room with love seat, computer desk, king size bed, 32" tv, and bathroom.
- The suite is nicely decorated.
- I haven't used the pool, or ordered room service so I cannot comment on anything else.
- The downside: be prepared for (at least on both of my experiences) the horrid check-in process.
On both occasions I had to wait in line for 15+ minutes at 3:00 PM. They will refuse to check you in earlier. At the time only one person was attending the front desk. People started lining up to be attended, I felt bad for the person at the front desk since she seemed overwhelmed with the amount of people trying to check in. To ease the process have your ID and credit card in hand while waiting for your turn if this happens to you.
Overall I didn't think this waiting deserved to knock off one star. They should just simplify the check-in process, hire more staff, or allow a 15-minute early check in.
- Official Description (provided by the hotel):
- Enjoy comfort and convenience at Hawthorn Suites by Wyndham Lubbock near Texas Tech University. Each spacious room comes with free high-speed Internet access, a pillow-top mattress, flat-screen TV, separate work area and a fully equipped kitchen or kitchenette with microwave, refrigerator and stove. Begin your day with our free hot breakfast buffet and a free USA Today. Work out in our fitness center overlooking our heated indoor pool and spa. We offer meeting space, a business center, guest laundry and valet service. Pick up a souvenir in our gift shop, and rest easy knowing there is a 24-hour convenient store for essentials. ... more less
- Reservation Options:
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- Also Known As:
- Hawthorn Suites By Wyndham Lubbock Hotel Lubbock
- Lubbock Hawthorn Suites