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“great bed” 4 of 5 stars
Review of Courtyard Lubbock

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Courtyard Lubbock
3.0 of 5 Hotel   |   4011 South Loop 289, Lubbock, TX 79423   |  
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Ranked #18 of 59 Hotels in Lubbock
fort worth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“great bed”
4 of 5 stars Reviewed September 15, 2012

this hotel is nicely located. I was not exactly sure where to park because there are 3 hotels right together. I think i actually parked next door for the two nights i stayed there. The beds were nice, the room was cold, and the shower was awesome! I really enjoyed the room once i got in it. The hallways on the first floor and on our floor had a horrible smell. It was a sour smell and was very strong, but the rooms smelled great and we didn't stay in the hallways for long. I would stay here again. The staff was super friendly, and our room was very clean and the beds were very very comfortable! I would recommend it for sure.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank txmckee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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91 reviews from our community

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Time of year
Language
texas
Level Contributor
211 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed September 14, 2012

had to go to Lubbock for an overnight stay and meeting with a marketing group. just saw the hotel and went in. the lobby is done well. the place is rather small but cozy. it was not crowded. i was told it was the weekend before texas tech started so i did not know what to expect. the location of the hotel was important because it was not out of the way. I went in. they were very cordial and accommodating. the room seemed nice and clean. it was slightly small. the beds were ok though. the stay overall was very nice and comfortable.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank shark4rk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
75 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 8, 2012 via mobile

Made reservation on line - was able to use priority points. My room was nice and cool and very clean. Staff was welcoming and helpful, even grounds keeper was friendly. Location close to nice restaurants and shopping. Will be back.
My only complaint was the 1st floor ice maker - there was an unpleaent odor.

  • Stayed September 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Goldentexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin Texas
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed September 4, 2012

Needed a place to stay during a trip from Austin to Ruidoso. Great location in lubbock as this hotel is surrounded with places to eat without driving. Rooms are always comfortable and clean. Service was excellent and the desk clerk recommended a nearby place to eat and it was awesome, More on the Rita Tequila in a different review. The rate was a little higher than I expected. Water was hot and plenty of pressure in the shower!

  • Stayed September 2012, traveled with family
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lornem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lubbock, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 7, 2012

I was quoted one price and after my credit card was ran, I WAS CHARGED DOUBLE!!! MAKE RESERVATIONS WITH CAUTION!! Very dishonest staff!!! Will never stay or recommend them to ANYONE!!! No incedentals added, just double the rate because they had access to my credit card. Never again!!! EVER!!!!

  • Stayed June 2012, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Glinda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LubbockCY_GM, General Manager at Courtyard Lubbock, responded to this review, August 16, 2012
I want to thank you for your review. Without guest feedback we cannot improve our services. We make every effort to offer the best value for your stay; I am sorry to hear the problems you encountered and I understand your frustration. However, the hotel was unable to honor the associate rate due to the necessary documentation not being provided upon arrival. The hotel has an obligation to ensure all associate rates are properly documented. If you have any additional concerns, or would like to discuss the charges, please feel free to contact me directly at the hotel.

Sincerely,
John Meyers
General Manager
Courtyard Lubbock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stamford, Connecticut
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 19, 2012

Spent three nights at the Courtyard in Lubbock the week of July 9th on business. It was a very well maintained property, centrally located amongst a number of competing properties as well as a number of eateries. WalMart was a 5-7 minute walk in case you forgot to pack something or needed to shop for food. The staff was quite pleasant and the room was well maintained. I used the fitness room, which was typical of fitness rooms at hotels, a couple of treadmills and weights. They had a nice little pool, but my schedule did not permit me enough time to use it. They have an onsite restaurant that I had breakfast in (not included in rate). The morning fare is basically a Starbucks menu in a Courtyard. While I'm not a specialty coffee drinker, I sure did notice that they offered Startucks coffee for free (self-serve), but if you wanted a hand-crafted drink they charged you Starbucks prices. Found it funny that if you wanted a latte, you basically were paying $4 for warm milk. Other than that, this was a nice stay. If you're coming through on business it is a thumbs up in my book.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RMS171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 11, 2012

Friendly and helpful staff. Clean and comfortable room.
Applebees and Outback restaurants within walking distance.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank wilson1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Lubbock

Address: 4011 South Loop 289, Lubbock, TX 79423
Location: United States > Texas > Lubbock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Lubbock
Price Range (Based on Average Rates):
Hotel Class:3 star — Courtyard Lubbock 3*
Number of rooms: 78
Official Description (provided by the hotel):
The Courtyard Lubbock is anxious for your arrival and ready to provide you with exceptional customer service. Conveniently located near Texas Tech University and South Plains Mall, guests will never have a shortage of things to do in Lubbock, TX. With a variety of restaurants within walking distance to our hotel, you have plenty of dining options. Additionally, the Courtyard Lubbock includes The Bistro with dining options for any time of day. The Bistro includes Starbucks specialty drink options to start your morning off right. We are centrally located near a variety of hub city attractions including Buffalo Springs Lake, the South Plains Fairgrounds, and concerts at United Spirit Arena. Only a 20 minute drive from the Preston Smith International Airport makes our hotel a convenient stay for travelers to the Lubbock area. Lubbock businesses and small groups in the area will appreciate our meeting room space available on site, as well as the Courtyard Lubbock's free WiFi and business center. ... more   less 
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Also Known As:
Courtyard By Marriott Lubbock Hotel Lubbock
Lubbock Marriott
Lubbock Courtyard

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