Nightmarish stay - to sum it up!
My room keys wouldn't work the 2nd day of my stay on business and the hotel staff couldn't arrange to get this fixed. Everytime, I had to go out, I had to ask the front desk staff for the master key, go and open my room and then come down to return the key.
The most impolite, uncaring, unprofessional and insensitive staff I would've ever seen in any hotel chain - I am not coming back to stay at this hotel for sure. And would reconsider ever staying at a Holiday Inn!
The weirdest thing is that they never offered me any other options to consider - a different room/move to sister property/making 1 night free/complimentary voucher?
- Official Description (provided by the hotel):
- Change is HERE at the Holiday Inn Express North Longview! Come see what everyone will be talking about! In our convenient location off Loop 281, we are ideally situated in the heart of Longview s business, shopping, entertainment and eateries district. Located only minutes away from Gregg County Airport, downtown Longview, the Belcher Performance Center and the Maude Cobb Convention Center, we encourage you to come out and visit us during the Great Texas Balloon Race, Alley Fest, and the Holiday Trail of Lights. We warmly welcome the Students and Parents visiting the LeTourneau and Kilgore College Campuses in the area. Longview s business district is made up of large, strong and successful companies such as US Steel, BP America, Eastman Chemical, Dana Corporation, Neiman Marcus, Halliburton, Allis Chalmers and many more! With seating up to 150 people, our Spacious Meeting Room and Patio/Pavilion area is perfect for your indoor/outdoor wedding, birthdays, company meetings or picnics! Our hotel accommodations have all of the must have amenities you expect and more: hot breakfast, new pillow top beds, plasma TVs, a large indoor pool and sauna, business and fitness centers, free wired and wireless high-speed Internet. Enjoy clean and comfortable rooms, incredibly friendly employees and great service. Stay at the Holiday Inn Express North Longview and discover East Texas! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Longview
- Longview Holiday Inn