Stayed for 2 nights over Thanksgiving. Made last minute reservations, knowing that we had stayed here before (about 18 months ago) and it was not bad then. Pet friendly @ $25/stay. Biggest things that stood out: Beds were not comfortable, pillows are very thin and they have a very limited number of firm pillows at the desk. The walls were really scuffed and dirty, the carpets needed a good cleaning (socks turned brown on the bottom). No room servicing, they did not even come in the room. They noted to the front desk that my big dog was out and barking when my 5 lb Yorkie was kenneled on the opposite side of the room. In fact, I left both the towels and trash just inside the door since that was all I needed done to the room and neither had been taken. Where I come from, that is called laziness and overall housekeeping shows this throughout the property. To note, the front desk staff, especially in the evening, have always been very, very nice and helpful with any issues we may of had (i.e. pillows, lack of clean towels). The breakfast is hot and constantly tended to by staff, although the seating area is very small and on our 2nd morning, had to come down twice before actually being able to get a seat. The front reception area is very inviting, but that is the only part of the hotel that looks that way. Left one day early, the beds were just to uncomfortable to justify $80/night.
- Official Description (provided by the hotel):
- Welcome to the Country Inn & Suites By Carlson Lewisville, TX hotel. Our hotel is located just off I-35E, only a short drive from DFW Airport and easy commute to downtown Dallas attractions and events. In addition, we feature a free breakfast, high-speed wireless Internet, 24 hour fitness facility and an indoor pool. We are a pet friendly Lewisville hotel ($25 fee applies). The Country Inn & Suites offers guests a convenient location, great amenities and top-notch service. Call today to make your reservation at the Country Inn & Suites. ... more less
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- Also Known As:
- Country Inn & Suites By Carlson, Lewisville Hotel Lewisville
- Country Inn And Suites By Carlson, Lewisville
- Country Inn Lewisville
- Lewisville Country Inn