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“WOULDN'T STAY ANYWHERE ELSE -- COMFORT SUITES” 5 of 5 stars
Review of Lewisville Comfort Suites Vista Ridge Mall

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Lewisville Comfort Suites Vista Ridge Mall
2.5 of 5 Hotel   |   755A Vista Ridge Mall Dr., Lewisville, TX 75067   |  
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Choice Privileges Points
Ranked #11 of 22 Hotels in Lewisville
Certificate of Excellence 2014
Hewitt, Texas
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
“WOULDN'T STAY ANYWHERE ELSE -- COMFORT SUITES”
5 of 5 stars Reviewed December 28, 2013

My husband and I recently stayed at Comfort Suites, 755A Vista Ridge Mall, Dr., Lewisville, TX 75067 (972-315-6464) and were very pleased.

Here are some of the positive things about the hotel: well-priced, lovely lobby, friendly staffers, ice water in the lobby, fireplace, sliding doors, luggage carts, free newspapers, full breakfast with waffles/eggs/ sausage/cereal/juices/various coffees, clean, attractive bedspread/comforters/pillows, queen-size bed with pull-out queen sleeper, big cabinet for hanging clothes, HDTV, plenty of plug-ins, lots of towels in bathroom, nice shower with well-placed handicap bars, large mirror, microwave/refrigerator/coffee bar, alarm clock, computer desk.

The only problem with this hotel is the location. Because of a city ordinance, Comfort Suites (and the other two surrounding hotels) cannot place a large sign to mark the street turn-in. Suggestion: Watch for the Holiday Express and turn into the Comfort Suites turn-in directly across the street.

We have stayed in this Comfort Suites a number of times and would not think about staying anywhere else when in this area of the Metroplex.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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45 reviews from our community

Traveler rating
    18
    15
    8
    2
    2
See reviews for
15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Krum, Texas, United States
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 7, 2013

Stayed here during a weather event in North Texas, the place was very full and the lot was really covered in ice and sleet.
The staff was very friendly and helpful. Answered questions and got people checked in rapidly.
The beds were comfortable and large. The room was clean along with the towels and sheets.
Looks like the TV was brand new, but I didn't turn it on.
On the down side, the internet was very poor. Lost connection quite often and was so slow that any type of file transfer would time out several times. About the only thing that was reliable was very simple browsing.
The bathroom could use a once-over, the wallpaper was peeling on the edges and the shower head threw water all over the wall from the swivel joint on the back. The tub is narrow and small.
Slept through the provided breakfast, so I can't comment on that.

  • Stayed December 2013, traveled solo
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Saint Louis, Missouri
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 12, 2013

Was a very late arrival so was put in a accessible room. Typical CS cleaner than some. Breakfast was better than most. Guy was on station checking that things were fresh and topped off. Very friendly staff.

Stayed November 2013, traveled on business
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Delavan, Wisconsin
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed October 10, 2013

We stayed for 4 nights and all in all we had a relaxing time! We came in on Friday night and we didn't like the first room they gave us, as it was next to the pool. But they set us up in another room right away and it was perfect. If we needed anything they bent over backwards to accommodate us. They seemed to always give off a friendly and helpful vibe! The breakfast was always good and fresh. We would be excited to stay here again!

Stayed October 2013
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West, Texas
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 9, 2013 via mobile

I stayed here during a 3 day business trip and for the most part it was ok.
The clerk at check in was dry and was very mechanical in her emotions and personality.

The bed was most welcome to sink in and fall right asleep...kudos!

One problem was the tiles in the bathroom where they were loose and cracked. Every time is entered I had to walk over these bad tiles.....get up and fix it...

Stayed October 2013, traveled on business
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Norman, Oklahoma
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2013

Friendly staff and comfortable beds made this stay a treat for us. The people who work here are very helpful and friendly. The room was comfortable and the very clean. The breakfast was really good - always nice to have HOT options. The lady working in the breakfast room was REALLY ON TOP of keeping things stocked. Close to everything - yet quiet enough to enjoy a good night of sleep! It was so nice to come in from 100+ temps and enjoy and nice COOL room. We would definitely stay here again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Round Rock, Texas
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 23, 2013

Stayed here because relatives booked it for us. Very convenient to all sorts of shopping including a Costco and of course the Mall. Nice outside. Hotel personnel very friendly, nice & helpful. Rooms were a little shabby but clean. They offer a variety of pillows in the room from firm to soft which is nice because everyone likes something a little different. Common areas were clean and well kept up.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Lewisville Comfort Suites Vista Ridge Mall, responded to this review, August 26, 2013
Dear TXHOUNDDOG,
Thank you for your feedback regarding your recent stay at the Comfort Suites Vista Ridge Mall Lewisville. I'm very glad to hear that you found our staff to be friendly and helpful. I'm also glad that our proximity to shopping was convenient for you. We look forward to another visit.

Sincerely,
Wendy D.
Property Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lewisville Comfort Suites Vista Ridge Mall

Address: 755A Vista Ridge Mall Dr., Lewisville, TX 75067
Phone Number:
Location: United States > Texas > Lewisville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 22 Hotels in Lewisville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Lewisville Comfort Suites Vista Ridge Mall 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Lewisville Comfort Suites® Vista Ridge Mall is conveniently located near the intersection of Interstate 35 and Tollway 121, directly adjacent to the Vista Ridge Mall. The hotel is within walking distance of the Lewisville Convention Center. The Dallas/Fort Worth International Airport is seven miles south of this Lewisville, TX hotel. Grapevine Mills mall, Pizza Hut Park, and Texas Motor Speedway are about 15 minutes away. A dozen restaurants are located within walking distance. ... more   less 
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Also Known As:
Lewisville Comfort Suites Vista Ridge Mall Hotel Lewisville
Comfort Suites Lewisville

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