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“Wouldn't be my first choice” 3 of 5 stars
Review of Ramada Plaza - Laredo

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Ramada Plaza - Laredo
3.0 of 5 Hotel   |   800 Garden Street, Laredo, TX 78040 (Formerly Holiday Inn Laredo-Civic Center)   |  
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Ranked #18 of 37 Hotels in Laredo
Texas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Wouldn't be my first choice”
3 of 5 stars Reviewed July 9, 2012

Located in a not-so-pleasant neighborhood. Not a safe place to walk around at night...rooms were warm, halls were hot...room basic, but clean...

  • Stayed June 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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83 reviews from our community

Traveler rating
    11
    34
    23
    9
    6
See reviews for
18
7
6
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Guanajuato, Mexico
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 11, 2012

We've stayed here several times since 2010 and there's always a lot happening in the lobby. The live music coming from the bar is really loud and there's a lot of activity with people hanging out, coming and going. That's all in the lobby. Our rooms have always been quiet, clean and pleasant to sleep in. Parking is easy, there are places to walk to outside and the restaurant has good food.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
104 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed February 24, 2012

February 17 2012 stay
This hotel has goten just awful.
Bad service. Bad rooms. Music in the bar is horrible, and HORRiBLY LOUD!
Rude guests from Mexico, allowing their room doors to bang close, in their comings and goings. 'Yelling' up and down the halls to each other!
As a Priority Club member it's a shame to have to go elsewhere. But after staying at this hotel the past 10 years, every stay getting worse, and the hotel/staff don't care....
So, the hotel itself has forced us to seek other venues from now on Holiday Inn, Laredo.

  • Stayed February 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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IHGCare, Guest Relations Manager at Ramada Plaza - Laredo, responded to this review, March 16, 2012
BotanicalSA,

Thank you for taking time out of your busy day to leave us a candid review. We’re sorry that you received service that was less-than-satisfactory. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ft. Worth
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed February 7, 2012

Check in took forty five minutes for two rooms. One of the rooms smelled like a cat had been living there. The restrant and bar are very overpriced. The only saving grace was a lower room price with corporate lodging. I will not stay here again.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Chicago, Illinois
Level Contributor
57 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed December 16, 2011

I have tried 3 other hotels in the area and on this last trip I tried the Holiday Inn. Next time around, I'll be back. Even though it is an older building it has been well maintained and kept current. The room was only average size (reflecting its date) but the furnishings were newer and very comfortable. TV line up could have been a little better but the other aspects of the hotel made up for that. Location is great right off the main highway and there is a free inside parking garage. The lounge is open late and is very inviting. The restaurant has great food with excellent size portions. All of the staff I interacted with were friendly and helpful.

  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brighton
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 20, 2011

Spent 2 nights here. Given that Laredo is basically a different country, I had somewhat lowered my expectations of this hotel prior to arriving. Upon arriving, I was pleasantly surprised. The location was great and the shuttle service they provide makes it even better. Parking is free. The front desk was very friendly, rooms were clean and the pool area was great. I did have to track down a towel, but that was my biggest inconvenience the whole stay(if you can call it one). I did not eat at the hotel as there are several authentic places in the area. Overall it was a better than average hotel and probably even better when considering some of the other options I saw in the area. You won't go wrong by staying here.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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laredo TX
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 18, 2011

Going to let you know how it is and like it is,
I have to give it kudos for the remodeling b/c it needed it... a least give them that,
Pros...
1) Location in the center of it all
2) FREE Parking and FREE WIFI
3) The Room view of the City
4) GOT A GOOD PRICE ON THAN $80
Cons
1) The pool needs to be up keep, and we had to ask for fresh towels in the front desk
2) The hotel hallway is not too updated looks like they still need to fix that part, looks like the 80's
3) On top of the shower tub there was paint chipping off, needs a fresh new paint
4) Over all the hotel was okay, there was no wow factor, but this hotel I remember when I went to my Uncle's wedding in 90's I was 10 years old, Now I am 30..

  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza - Laredo

Address: 800 Garden Street, Laredo, TX 78040 (Formerly Holiday Inn Laredo-Civic Center)
Phone Number:
Location: United States > Texas > Laredo
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Laredo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza - Laredo 3*
Number of rooms: 200
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Also Known As:
Holiday Inn Laredo-Civic Hotel Laredo
Laredo Holiday Inn

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