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“surper 8.” 3 of 5 stars
Review of Super 8 Laredo

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Super 8 Laredo
2.0 of 5 Hotel   |   2620 Santa Ursula Ave, Laredo, TX 78040   |  
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Ranked #24 of 37 Hotels in Laredo
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2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“surper 8.”
3 of 5 stars Reviewed November 5, 2012

was close to the border. was a nice hotel. very clean and the staff were very pleasant. would deffinetly stay thereagin.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DANNY P, Manager at Super 8 Laredo, responded to this review, November 20, 2014
Thank you for staying with us at The SUPER 8 LAREDO, we certainly hope that you had a pleasurable staying experience and we look forward to having you back again in the future.

We value your feedback and appreciate you taking a few moments to complete our survey. Your comments are very important to us as we strive to provide you with excellent stay and outstanding service.

Sincerely,
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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40 reviews from our community

Traveler rating
    11
    3
    9
    9
    8
See reviews for
16
3
7
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Cheyenne, Wyoming
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 3, 2012

They don't have enough parking for the 1st floor guests let along the 2nd floor. They over charged our card by $600 and keep delaying when they will fix it. Pipes make loud noise when ever anyone around uses water. No refrig. as advertised. People outside rooms ALL NIGHT talking very loud. No working Ice Machines (looks like a very long time since they worked) and it was 105 degrees. Office had no ice. No towels in room so asked for some they brought 1 set for two people. Help and their family sitting in lobby ALL THE TIME so people working have a hard time waiting on you. Breakfast room so small and 4 small tables. Beds like rock and Wifi would not work. Won' stay there again!!!

Room Tip: There are No Good Rooms here
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  • Stayed August 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laredo
1 review
3 of 5 stars Reviewed July 18, 2012

Cover sheet was missing from one of the beds and in the bath tub it had lot of hair in the drain. It can stand better cleaning service.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliphant
Top Contributor
52 reviews 52 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed May 12, 2012

We stayed here before crossing into Mexico. Booked the room online and had NO problem with checking in. My wife used the laundry facilities without issue. Although Laredo itself left much to be desired, our room here was fine for one night and the price. WiFi worked. Bed was comfortable. Room was clean. No issues with lack of hot water or water pressure. What more do you want for a sub-$60 room?

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tx
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 23, 2012

I checked the web site for a hotel in Larado, who took the Wyndham's rewards card. I found the Super 8 in Larado, Texas. So I called to verify there was a room available. The web site said the room was $57. When I called the lady said it is $57. I asked if the accepted the Wyndham's rewards card, I was told yes. The web page, for Super 8, had the Wyndham's logo pasted all over it. So, when I checked in, I handed the clerk my card, I was told: If we give you your points on this card we will have to charge you 79.99 for the room. I have called Super 8 and launched a formal complaint. I was told this is a discount price, therfore, they will not honor the card.. I have got nowhere with Wyndham either, they say it is up to the hotel to honor it or not.. What a crock.! The card is almost worthless. This happens to me at least 2-3 times a week at different hotels, all over the country. So be ware of the racket they are running. Don't bother trying to use your card to earn points. It is not going to happen. Wyndham or Super 8 are not going to try to correct this problem so my advise to you : Throw them in the trash ..they are worthless..Do not put stock into ever getting rewards for any stay unless you are willing to fight both tooth and nail to get them it is not worth the trouble.

Room Tip: Go elsewhere....
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  • Stayed February 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DANNY P, Manager at Super 8 Laredo, responded to this review, November 20, 2014
Thank you for staying with us at The SUPER 8 LAREDO, we certainly hope that you had a pleasurable staying experience and we look forward to having you back again in the future.

We value your feedback and appreciate you taking a few moments to complete our survey. Your comments are very important to us as we strive to provide you with excellent stay and outstanding service.

Sincerely,
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mo
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 11, 2012

I had stayed in this Super 8 almost 3 yrs ago. I had no problems with this location at that time. I even took their business card and promised to stop in and stay the next time I went to Mexico. In December of 2011 my mother booked our room and paid with her card. When I checked in I was told I would have to use my credit card to check in, that they would not charge it. (the next day I called my automated bank system and my card was charged) My room was dirty, some of the lights did not work, there was no refrigerator, wi-fi did not work. The door was jammed so I had to slam it shut, and push very hard to open it. And their free "hot breakfast" was horrible.
The customer service at this location sucks! They were very rude to everyone I saw them talking to. One of the workers even argued with her daughter in front of the customers.
I will never stay at this location EVER again.

  • Stayed December 2011, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hackensack, New Jersey
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed October 11, 2010

I did not have high expectations. I travel a great deal in Mexico so I am not spoiled. Knowing that Laredo is a border city with nearly 90% of the population being Mexico - I hold the hotel to Mexican standards - not spoiled American standards.

I checked in after 11 pm. The staff was extremely courteous and polite by anyone's standards. Many people were checking in as well and the two people at the front desk were rather efficient.

The room was very clean and it was quiet.

The first negatives were a lumpy bed and the WIFI did not work. I was there for less than 8 hours so I was fine. Not having HOT WATER at 5:30 am was inexcusable. It appeared everyone else was sleeping. When travelling I want a clean bed and a hot shower in the morning. Not being able to shower ruined the experience.

  • Stayed August 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Laredo

Address: 2620 Santa Ursula Ave, Laredo, TX 78040
Phone Number:
Location: United States > Texas > Laredo
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 37 Hotels in Laredo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Laredo 2*
Number of rooms: 75
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Also Known As:
Super Eight Laredo
Laredo Super 8
Laredo Super Eight

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