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“Relaxing respite from the rest of town” 5 of 5 stars
Review of Embassy Suites Laredo

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Embassy Suites Laredo
3.5 of 5 Hotel   |   110 Calle Del Norte, Laredo, TX 78041   |  
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Family Fun Package
Ranked #7 of 37 Hotels in Laredo
Certificate of Excellence 2014
Austin.TX
Senior Contributor
43 reviews 43 reviews
41 hotel reviews
Reviews in 35 cities Reviews in 35 cities
53 helpful votes 53 helpful votes
“Relaxing respite from the rest of town”
5 of 5 stars Reviewed September 20, 2013

I have really grown to love Embassy Suites. And, after a pretty terrible experience in Laredo overall, I would have to say that this hotel was the highlight of my trip.

Comfortable bed. Quietish rooms.

The rooms seemed more spartan than most -- as if some artwork and some furniture were missing.

I would recommend NOT getting a room in the back (I believe a west facing room). These are over the air compressors and, when they are on, they are pretty loud. The light blocking curtains dampened some of the noise, but not all.

As noted elsewhere, breakfast was above average!

Stayed February 2013, traveled on business
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236 reviews from our community

Traveler rating
    126
    68
    21
    12
    9
See reviews for
93
27
10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Laredo
1 review
5 of 5 stars Reviewed September 10, 2013

We look forward to staying ay the Embassy Suites. It is like an oasis. The waiters, front desk personnel, the bartender, the staff is so kind and helpful. I love the breakfast buffet assortment. I look forward to our next visit Thanks The eat

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, United States
1 review
5 of 5 stars Reviewed September 5, 2013

Overall a beautiful hotel with a gorgeous center courtyard area. People were very friendly; complimentary breakfast was delicious and cocktails were handy to have there in the afternoon. Both elevators, however, were needed and only one was working. All in all, a great stay though!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clema O, General Manager at Embassy Suites Laredo, responded to this review, September 10, 2013
Thank you so much for taking the time to respond to Trip Advisor! I am so happy that you had a wonderful time! Clema M. Owen, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Miguel de Allende, Mexico
Top Contributor
129 reviews 129 reviews
47 hotel reviews
Reviews in 40 cities Reviews in 40 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed September 4, 2013

This is a great hotel as is its neighboring Homewood Suites for those traveling between Mexico and the U.S. as we do. They allowed us to check in early, and the rooms are always terrific. They need to improve the quality of their "free" wine and keep both elevators operating.

Room Tip: Away from the elevator.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clema O, General Manager at Embassy Suites Laredo, responded to this review, September 10, 2013
Thank you for your visit! Please come back soon! We airm to please! Clema M. Owen, G.M.
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Oklahoma City, Oklahoma
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 1, 2013

The hotel is very nice looking from the outside . The over all appearance was good. The dinning area seemed a little cluttered. Now the room , standard Embassy Suite room . The sofa was a bit worn , carpet not the cleanest looking. The TV in the sitting area was sitting inside a cabinet low to the floor making it hard to see from the table if you are trying to work and watch news at the same time. The air conditioning in the rooms needs updating to keep the temperature in the room more stable. The breakfast is standard Embassy Suite , wished they would put out more fresh fruits. The people working the front desk were nice and helpful.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clema O, General Manager at Embassy Suites Laredo, responded to this review, September 10, 2013
Thank you for responding to Trip Advisor. We will certainly work on the items that you listed.
Clema M. Owen, GM
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Concord, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 1, 2013

The Embassy Suites was very well kept. The staff was very helpful, the room was cleaned very thoroughly each of the 10 days I was there. Room service food was very tasty. I would definitely stay there again.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clema O, General Manager at Embassy Suites Laredo, responded to this review, September 10, 2013
Thank you for spending those 10 days with us and please come back! We loved having you!
Clema M. Owen, G.M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashburn, United States
1 review
5 of 5 stars Reviewed August 8, 2013

The staff was very accommodating especially with last minute request. Juan and Melinda where wonderful in assisting me with my requests, I truly caught them at there best. Rooms where really clean and beds confortable.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clema O, General Manager at Embassy Suites Laredo, responded to this review, August 10, 2013
Thank you, Ray! I appreciate your posative comments about Melinda and Juan Carlos! Thank you for letting the world know on Trip Advisor what a super fantastic hotel the Embassy in Laredo is! Clema M. Owen, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Laredo

Address: 110 Calle Del Norte, Laredo, TX 78041
Phone Number:
Location: United States > Texas > Laredo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Laredo
#3 Romantic Hotel in Laredo
#5 Business Hotel in Laredo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Laredo 3.5*
Number of rooms: 154
Official Description (provided by the hotel):
Centrally located only 3 miles from Laredo International Airport, the Embassy Suites Laredo hotel is a short drive from historic downtown Laredo and the Mexican border. Enjoy the comforts of home and excellent Embassy Suites service at our hotel in Laredo, TX. Get some work done in your suite with high-speed internet access and appreciate plenty of room for business or to spend time with the family. Our two-room suites are designed with a private bedroom and a separate seating area with a sofa bed. Use the wet bar kitchen with a microwave and refrigerator to make a favorite snack while watching a movie on one of two flat-screen TVs. ... more   less 
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Also Known As:
Embassy Suites Laredo Hotel Laredo
Laredo Embassy Suites

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