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“Great Service, & Location ! Loved it!” 4 of 5 stars
Review of Residence Inn by Marriott Laredo Del Mar

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Residence Inn by Marriott Laredo Del Mar
3.0 of 5 Hotel   |   310 Lost Oaks Blvd, Laredo, TX 78041   |  
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Ranked #6 of 35 Hotels in Laredo
Guymon, Oklahoma
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great Service, & Location ! Loved it!”
4 of 5 stars Reviewed June 20, 2013 via mobile

Excellent location on the same side as mall del Norte, so if you love to shop, this is where you want to stay. Great restaurants around. If you are looking for shopping in downtown, the shuttle service can take you around to a 5mile radius. Also if you are into to the nite life entertainment There's serval bars/Clubs around. You have Cheers, just walking distance from Hotel. Also for good Mexican Music, very clean club across the Freeway there's Silverado's. the shuttle can take you there too. & @ 2am you call the hotel & they will call a taxi for you. So no drinking & Driving.
The breakfast wasn't too appealing, really not very good variatey. Seen better buffets. The pool is very clean. Staff is super friendly! I will make this my regular stay hotel from now on.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gpere119, General Manager at Residence Inn by Marriott Laredo Del Mar, responded to this review, June 21, 2013
Dear Guest,
Thank you for sharing your wonderful comments. We’re so glad you enjoyed your experience at the Residence Inn in Laredo Texas as well as our convenient location. We too agree that our hotel has one of the best locations in Laredo and for you I was pleased that you enjoyed being so close to all the surrounding great places. We will share your feedback with our breakfast attendants to reiterate the importance of a quality hot breakfast buffet. I am positive on your return trip to us, our breakfast buffet will meet your expectations and if there is anything I can do for you, please do not hesitate to contact me. Thank you!
Sincerely,
Gino Perez
General Manager
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63 reviews from our community

Traveler rating
    38
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    7
    3
    0
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
McAllen, Texas
1 review
5 of 5 stars Reviewed June 14, 2013

I stay here regularly and they (Nancy) have always been very professional and always with a warm welcoming. This is a very clean and, nice and quiet place. Not too big and not too small. staff make you feel at home. After a long days work and meetings, it is very comfortable to came home and relax!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gpere119, General Manager at Residence Inn by Marriott Laredo Del Mar, responded to this review, June 17, 2013
Dear Guest,
Thank you for your comments regarding your stay with us and we are especially grateful for recognizing our staff and their efforts to welcoming you to our home. We look forward to being of service to you again in the near future.
Sincerely,
Gino Perez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dttd888
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2013

I came to Laredo to visit my fiance and two kids. Instead of staying at the future in-laws house, I decided to get a suite at Residence Inn so we could all be together and have the kids enjoy the pool.
This turned out to be a very wise choice. The room was nice and spacious (the couch in the living room pulled out into a bed so the kids basically had their own room and TV), the main bedroom bed was a big king sized, and it had a full kitchen including cookware and all.
The pool was great for the kids, and the hot, big breakfast filled us up each morning.
The staff was great, and all the guests seemed to enjoy themselves.
Hotel has a cool "Mexican theme" to it with the tile floors, and colorful mosaic tiles on the walls.
Great hotel and well worth the decision.

Room Tip: I'd recommend a pool view room if possible. The pool has nice landscaping and very pretty.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gpere119, General Manager at Residence Inn by Marriott Laredo Del Mar, responded to this review, June 13, 2013
Dear Guest,
Thank you for taking the time to share your great stay at the Residence Inn in Laredo Texas with everyone. I am very happy that our hotel’s numerous conveniences and complimentary amenities were able to help make a wonderful experience for your family during your visit. I have shared this great review with the rest of the team and they loved it!
Thank you again for your time and we hope that you will come again and see our Residence Inn family the next time you are in Laredo with yours!

Sincerely,
Gino Perez
General Manager
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McAllen, Texas
2 reviews
5 of 5 stars Reviewed June 7, 2013

I have stayed here many times. Nancy and Martin and Staff have been constant providers of great service and welcome smiles. The hotel has always provided excellent clean rooms and food for breakfast and social hours.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gpere119, General Manager at Residence Inn by Marriott Laredo Del Mar, responded to this review, June 10, 2013
Dear Guest,
How wonderful to read of your excellent experience at the Residence Inn in Laredo Texas. We couldn’t be happier that our staff provided prompt and friendly service at every turn. We hope to welcome you through our front doors again soon for another enjoyable stay.
Sincerely,
Gino Perez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 6, 2013

This property is consistently an excellent place to stay. I have stayed here more than 60 times over the past 5 years and have found them to be of the highest caliber every time. The rooms are always impeccable. Great beds, clean kitchens and bathrooms and perfect independent temperature control. I give the highest marks to their free breakfast in the mornings. A full meal, not the small sparse food you normally get at other hotels. Their evening happy hours are a complete meal as well, changing fares each day, including free beer, wine, and liquor. That alone sets them apart. Final note is their free wireless internet which requires no password login.
I highly recommend the Residence Inn on your next stay in Laredo.

Room Tip: Floors 2 through 4 are the most quiet.
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gpere119, General Manager at Residence Inn by Marriott Laredo Del Mar, responded to this review, June 10, 2013
Dear Ron,

Thank you for choosing to stay with us at the Residence Inn in Laredo Texas. Your feedback is so very important to us. We are constantly striving to exceed the expectations of our guests and your survey reflects that. I will extend your wonderful compliments to our team members and we will continue to work hard to maintain the highest guest satisfaction you have come to expect from the Residence Inn. Once again, thank you for your continued loyalty and we look forward to welcoming you back to the Residence Inn in Laredo Texas.
Sincerely,
Gino Perez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 4, 2013

I liked to much the service obtained by the people who prepare meals, Mr Martin and Jose, they prepare excellent food and desserts, his attention was excellent, like all the staff that working in the hotel, all the service and attention was excellent.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gpere119, General Manager at Residence Inn by Marriott Laredo Del Mar, responded to this review, June 5, 2013
Dear James Moros,

Thank you for taking the time to submit a review. I’m very happy to see that you really enjoyed your stay with us. We pride ourselves on delivering great service and it is always refreshing when our guests notice. Thank you!

We appreciate your loyalty with Marriott!

Sincerely,
Gino Perez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
1 review
5 of 5 stars Reviewed June 4, 2013

I recently stayed at the Residence Inn in Laredo, Texas and the food and hospitality are excellent. Nancy, the front desk manager was very helpful and always had a smile to greet me with. Martin the chef, served excellent food and his staff is top notch. Thank you guys for making my stay a great one.

Scott

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gpere119, General Manager at Residence Inn by Marriott Laredo Del Mar, responded to this review, June 5, 2013
Dear Scott,

Thank you for taking the time to submit a review. We sincerely appreciate the feedback you have provided about your experience with us. I will make sure to give a Special Thanks to the team members you listed in your review. Thanks again for your kind words and we look forward to welcoming you back to the Residence Inn in Laredo Texas the next time your travels bring you this way.
Sincerely,
Gino Perez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn by Marriott Laredo Del Mar

Address: 310 Lost Oaks Blvd, Laredo, TX 78041
Phone Number:
Location: United States > Texas > Laredo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Laredo
#6 Business Hotel in Laredo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Laredo Del Mar 3*
Official Description (provided by the hotel):
Marriott's only upscale, all-suite hotel in Laredo is ideal for business, pleasure & extended stay. Great location off I-35, nearby Mall del Norte, Laredo Airport, TAMIU and the Laredo Energy Arena.Suites are 50% larger than a regular hotel room and include fully-equipped kitchens with a full size fridge, free Wi-Fi and wired internet, and flat-screen TVs. Start your day with a free hot breakfast buffet including scrambled eggs, cereal, waffles, baked goods and fresh fruits each morning during your stay. Enjoy a complimentary dinner with free beer, wine and soft drinks at the manager's receptions held Mon-Thurs. Unwind in the outdoor pool and whirlpool, enjoy the on-site gym and the free VIP access to the local Gold's Gym and bring your pet (additional fees apply).Getting around is easy with the free Laredo hotel shuttle anywhere within a five miles. ... more   less 
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Also Known As:
Residence Inn Laredo
Laredo Residence Inn

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