Lady working front desk haughty and rude...no customer service skills. When we mentioned we requested downstairs to walk dog when we called 10 min before arrival and she gave us upstaors, she cockly retorted ....Dont be rude to me or i will refund your money...we were not rude, just informing her what we expected. They dont need the business here...lot of truck drivers...so instead of helping to satisfy customer needs, a THREAT TO REFUND comes out of her mouth. Nov. 27Th 2011 3:30 pm

I can't believe that a national chain would put it's name on this roach motel. It was late, I was tired and travelling with my dog or I would have never stayed. My dog would not stay again.

Worst Motel 6 I've been in--
- room lock failed; changed rooms
- receptionist did not have receipts (???) said I would get receipt when I checked out [?!?!?!]
- toilet did not flush
- no ice; staff response? "NO ICE!"
- staff attitude sucked. My customer comment card was pre-written with 5's. Cheeky chambermaid.
- uncarpeted room, floor slightly sticky.
God, don't stay here. There is another Motel 6 about one mile to the SOUTH. Try that or the Red Roof Inn for an inexpensive room.

My husband and I stayed at the Motel 6 Laredo North on the night of December 22, 2009. We were on our way from our home in central Mexico to visit my husband's family, including his 95 year old mother, in Kerrville, Texas for Christmas. At approximately 9:00 pm, our car was parked a few feet away from the motel office under a light. It was securely locked - I checked all five doors to make sure. This was the last I saw of it. At 8:00 am, when I went out to pack the car, it was gone. A sign in the office announced that the parking lot was patrolled by off-duty Laredo police officers, so we had thought that it was safe. We were interested to note that the desk clerk asked the officer who came to take our report for the case number. We believe that our car was not the first to be stolen. Needless to say this cost us a great deal of money, not to mention mental anguish. We have been staying at Motel 6s since the late 1960s, when they were $6.00 a night, but this was the very last time.