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“Safe Quiet Area of Town” 4 of 5 stars
Review of Amerik Suites Laredo Behind Mall Del Norte

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Amerik Suites Laredo Behind Mall Del Norte
2.5 of 5 Hotel   |   6551 Metro Court, Behind Mall Del Norte, Laredo, TX 78045   |  
Hotel website
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Hotel amenities
Offers & Announcements
20% off room rate
Ranked #14 of 35 Hotels in Laredo
Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Safe Quiet Area of Town”
4 of 5 stars Reviewed July 4, 2012

Very nice and clean, in a good area, quiet, will definitely stay again

Room Tip: All rooms have interior entrances
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Amerik Suites Laredo Behind Mall Del Norte, responded to this review, July 9, 2012
Thank you for choosing Amerik Suites Behind Mall Del Norte for your recent stay in Laredo, TX. I was delighted to hear you had an enjoyable time at our hotel.

We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.

Is was a pleasure to have you as our guest. We hope to see you again soon.


Amerik Suites Laredo Behind Mall Del Norte
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134 reviews from our community

Traveler rating
    58
    27
    10
    13
    26
See reviews for
36
19
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41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 29, 2012

The hotel was dirty, dingy and had a terrible appearance overall. The towels were dingy looking and the drapes were falling off from one side. Never again would I stay in that hotel.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Amerik Suites Laredo Behind Mall Del Norte, responded to this review, July 9, 2012
Our staff remember guest asking for pool towels, since she had numerous children in pool. Maybe guest mixed up regular towels with our pool towels which rationally are not going to be as white as our room towels.

Amerik Suites Laredo provide, with no exeption or limitations, any toiletries or towels that is requested from our guest. We even go the extra mile in providing toiletries that are not listed in hotel requirement all FREE at no additional cost like deoderant , hair combs, hair shavers, shaving cream, sowing kits, and toothbrush and toothpaste.

We hope this guest gives us a 2nd chance to show that we provide the outmost and sincere guest services.

Thank you for your comments and have a blessed day!

Amerik Suites Laredo Behind Mall Del Norte
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Edinburg, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2012

Great hotel with extremely friendly staff, great rooms, and wonderful breakfast!

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmeriKSUITESLaredo, Front Office Manager at Amerik Suites Laredo Behind Mall Del Norte, responded to this review, April 23, 2012
Thank you for choosing Amerik Suites Behind Mall Del Norte for your recent stay in Laredo, TX. I was delighted to hear you had an enjoyable time at our hotel.

We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.

Is was a pleasure to have you as our guest. We hope to see you again soon.

-Jacqueline Alkire
Amerik Suites Laredo Behind Mall Del Norte
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waldport, Oregon
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 8, 2012 via mobile

Upgraded rooms. Shuttle service. Affordable rates.

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmeriKSUITESLaredo, Front Office Manager at Amerik Suites Laredo Behind Mall Del Norte, responded to this review, April 23, 2012
Thank you for choosing Amerik Suites Behind Mall Del Norte for your recent stay in Laredo, TX. I was delighted to hear you had an enjoyable time at our hotel.

We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.

Is was a pleasure to have you as our guest. We hope to see you again soon.

-Jacqueline Alkire
Amerik Suites Laredo Behind Mall Del Norte
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Luis Potosi
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2012

Stayed 2 nights -- was very good. Rooms are large, rooms and lobby clean, front desk staff were very courteous and accomodating. The free breakfast included both hot and cold items.Room rate was reasonable. Close to Mall del Norte, great for shopping! I would stay here again.

  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmeriKSUITESLaredo, Front Office Manager at Amerik Suites Laredo Behind Mall Del Norte, responded to this review, April 23, 2012
Thank you for choosing Amerik Suites Behind Mall Del Norte for your recent stay in Laredo, TX. I was delighted to hear you had an enjoyable time at our hotel.

We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.

Is was a pleasure to have you as our guest. We hope to see you again soon.

-Jacqueline Alkire & Staff
Amerik Suites Laredo Behind Mall Del Norte
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2012

Great hotel in a great location behind Mall Del Norte and several restaurants. The front desk clerks have great costumer service, they're here 24/7. Breakfast was very good overall, and included several hot items, self-made waffles, cereals, different breads. The rooms are nice and spacious, big king bed with pillows that feel like clouds, very comfortable. also THEY HAVE A GREAT POOL, nice and clean perfect for summer time. I'm a college student so I had a lot of homework to catch up on, they provided free wifi, so that was great! The hotel location is perfect, right behind the mall, so alot of shopping! I thank the Amerik Suites Management team and all the housekeepers for a pleasant stay.I would highly recommend this hotel.

Room Tip: Make a reservation! It's much much faster!
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  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmeriKSUITESLaredo, Front Office Manager at Amerik Suites Laredo Behind Mall Del Norte, responded to this review, April 23, 2012
Thank you for choosing Amerik Suites Behind Mall Del Norte for your recent stay in Laredo, TX. I was delighted to hear you had an enjoyable time at our hotel.

We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.

Is was a pleasure to have you as our guest. We hope to see you again soon.

-Jacqueline Alkire & Staff
Amerik Suites Laredo Behind Mall Del Norte
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 24, 2012 via mobile

The rooms are clean, breakfast is hot, the staff is personable. The Amerik hotel is a #1 pick for the price in the Laredo area. Very comfortable.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmeriKSUITESLaredo, Front Office Manager at Amerik Suites Laredo Behind Mall Del Norte, responded to this review, April 23, 2012
Thank you for choosing Amerik Suites Behind Mall Del Norte for your recent stay in Laredo, TX. I was delighted to hear you had an enjoyable time at our hotel.

We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.

Is was a pleasure to have you as our guest. We hope to see you again soon.

-Jacqueline Alkire & Staff
Amerik Suites Laredo Behind Mall Del Norte
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amerik Suites Laredo Behind Mall Del Norte

Address: 6551 Metro Court, Behind Mall Del Norte, Laredo, TX 78045
Phone Number:
Location: United States > Texas > Laredo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Laredo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Amerik Suites Laredo Behind Mall Del Norte 2.5*
Reservation Options:
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Also Known As:
Amerik Suites Laredo Behind Mall Del Norte Hotel Laredo
Laredo Comfort Suites

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