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“Property is nice. Customer service okay.” 4 of 5 stars
Review of BEST WESTERN Lamesa Inn & Suites

BEST WESTERN Lamesa Inn & Suites
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BEST WESTERN Lamesa Inn & Suites
2.5 of 5 Hotel   |   506 N Dallas Street, Lamesa, TX 79331-4613   |  
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Ranked #3 of 4 Hotels in Lamesa
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Property is nice. Customer service okay.”
4 of 5 stars Reviewed May 12, 2014

I thought this was a nice over priced motel. Very clean hotel. Did not get the warm fuzzy feeling that I have gotten at other hotels. I felt as if they knew it was not a lot of other options so that could just give you okay service.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 reviews from our community

Traveler rating
    15
    14
    6
    5
    3
See reviews for
14
9
4
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Dallas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 23, 2014

Been staying here since the first week of business. Great staff, service, food, rooms and location. I have always been warmly greeted, served quickly and accurately. If you are going to spend a night in Lamesa, Texas this is the best place to do. Dave is the manager and runs a great facility.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lago Vista, TX, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 22, 2014

Management could careless about my concerns. The room is over priced for the quality thanks to the oil field that is paying top dollar for housing. They advertised queen beds but are really double beds. When I asked about this I was eventually able to talk to Dave the manager on the phone and he told me I was wrong and would not listen to my questions. When the oil dries up so will this hotel....I have stayed here a couple of time in the past with good results, but NEVER AGAIN.

  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lago Vista, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 18, 2014

I booked a queen double for two adults and one child. Our room had two double beds with queen sheets tucked under the mattresses. I went to the front desk to ask about a queen double and was told that all the queens in the hotel are this size. I have slept on a queen sized bed at home for 10 years and know the difference between queens and double beds. The clerk was no help and offered to get the manager "Dave." He was not on property and 10 minuted later called the front desk and I was handed the phone. Dave was less than helpful commenting numerous times that he only ordered beds not built them and the orders queen size beds and queen sized sheets.
He was less than helpful and didn't value my concerns. He was correct that my sheets were queen sized with enough sheet tucked under the bed to cover another bed.
Hotel is clean and new but thanks to oil field demand doesn't value customers. I would have booked a bigger room had I know the truth about bed size. Dave you lost a customer.

Room Tip: Queen size beds are really double sized.
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  • Stayed April 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lamesa, United States
1 review
5 of 5 stars Reviewed January 6, 2014

Receptionist was warm and caring. Rooms and decor were of great quality. I wanted to stay longer if I could. Breakfast served actual eggs and had a waffle-maker in the shape of Texas. Location is quiet and easy to find. When you've been traveling for a really long time, this is just what you need.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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Huntsville, United States
1 review
5 of 5 stars Reviewed December 26, 2013

Best place to stay in Lamesa, Texas. I stay there every time I travel to Lamesa. Very professional and courteous staff, clean rooms and hot breakfast. They have a small fitness center, pool and a PC and printer setup for the guests to use.

  • Stayed December 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas, United States
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed September 2, 2013

This is a great hotel in the middle of west Texas. You may not make this as a destination but if you are driving through the area you can feel good about staying here. A breakfast is served and be sure to take time to eat there because there aren't a lot of other choices.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about BEST WESTERN Lamesa Inn & Suites

Address: 506 N Dallas Street, Lamesa, TX 79331-4613
Phone Number:
Location: United States > Texas > Lamesa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Lamesa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Lamesa Inn & Suites 2.5*
Number of rooms: 56
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