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“Good Value for a King Suite” 5 of 5 stars
Review of BEST WESTERN Plus Lake Dallas Inn & Suites

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BEST WESTERN Plus Lake Dallas Inn & Suites
2.5 of 5 Hotel   |   305 Swisher Road, Lake Dallas, TX 75065   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #1 of 1 Hotels in Lake Dallas
Certificate of Excellence 2014
Mount Zion, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Good Value for a King Suite”
5 of 5 stars Reviewed August 4, 2013

My wife and I spent two nights at the hotel while we were in the area for a friend’s wedding. Overall, the hotel was an excellent value, and I would definitely recommend it.\

We decided to go with the king suite for just a few dollars more than a regular king room. This was money very well spent. We enjoyed the extra spaced afforded by the suite, plus the couch, side chair, and coffee table. The room was clean and well-maintained. The bed was comfortable and the room was fairly quiet, making for good sleeping. The small refrigerator in the room was large for a mini fridge and had plenty of space for our snacks and bottled water. One notable convenience feature in the room was the light switches located next to the bed. A feature that I found somewhat odd was that the bathroom had dispensers for liquid hand soap, shampoo, and shower gel, rather than individually-wrapped toiletries.

Breakfast was completely adequate. The highlight was the waffle maker that produced Texas-shaped waffles. A pancake machine made flapjacks that were a bit on the chewy side. The hot selections also included biscuits and gravy.

\We had no interaction with the staff other than check in and check out, and I found them to be courteous and professional.

Room Tip: Spend a few extra dollars for a king suite, if available.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review, September 13, 2013
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Sunny Patel (G.M)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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105 reviews from our community

Traveler rating
    67
    25
    8
    4
    1
See reviews for
42
15
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Italy
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 21, 2013 via mobile

Stayed here 19 May 13 in order to go to Dallas Vpc. Excellent hotel. It was literally across the street. Room was spacious and very clean. A complete steal with included breakfast. The hotel staff was very helpful and attentive. I will most definately stay here in the future when I come back to reclaim my vehicle.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review, May 21, 2013
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (940) 497-1007.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Sunny Patel
General Manager
BEST WESTERN PLUS Lake Dallas Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 12, 2013 via mobile

We stayed here because Denton hotels were booked for UNT commencement weekend. The room was very clean and comfortable. The staff was very courteous and accommodating. The continental breakfast not so great. Not a big fan of do-it-yourself pancakes and waffles and a small line of Danish and bagels.

Overall it was a pleasant experience. Under similar circumstances with limited room availability in Denton we would stay here again.

Stayed May 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review, May 13, 2013
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (940) 497-1007.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Sunny Patel
General Manager
BEST WESTERN PLUS Lake Dallas Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leander
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed April 17, 2013

I loved this place. The room was very nice, and the service was even better. Sunny was very friendly and he always had a smile when we came to the desk. Everything was very clean and comfortable.

The air conditioner worked beautifully. That is always a point of contention for me because I MUST have air moving in the room. This was the first hotel I have seen that had a ceiling fan.

The only minor issue was the cable or television was weird, and the remote was hard to figure out. I did not report it to the desk because it was really no big deal.

The breakfast was great and that is the first time I have seen a pancake machine! Press a button and two pancakes pop out.

Everyone that worked there always said 'Hi' and smiled. It felt like an upscale hotel with a great price.

I cannot say enough good things about it. We will be back!!

Room Tip: We liked the first floor because our daughter has mobility issues. We stayed in a King suite by the...
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review, April 18, 2013
Dear Julie

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (940) 497-1007.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Sunny Patel
General Manager
BEST WESTERN PLUS Lake Dallas Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, KS
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 15, 2013 via mobile

We have family in the area and visit frequently. When too many of us come to stay, my husband and I choose to stay here. It's comfortable, quiet and the staff has invariably been friendly and accommodating. It's perfect for what we need.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review, April 8, 2013
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (940) 497-1007.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Sunny Patel
General Manager
BEST WESTERN PLUS Lake Dallas Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Lake Dallas Inn & Suites

Address: 305 Swisher Road, Lake Dallas, TX 75065
Phone Number:
Location: United States > Texas > Lake Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Lake Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Plus Lake Dallas Inn & Suites 2.5*
Number of rooms: 54
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Also Known As:
Best Western Lake Dallas
Lake Dallas Best Western

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