We flew in Thursday in time to enjoy the Manager's Cocktail Hour, which included AYCE appetizers, beer, wine and soft drinks. We were surprised to see the appetizers were hot and delicious, more like a dinner than a snack. Sadly, this event isn't offered on the weekend, though the free breakfast is available daily and was quite delicious with both hot and cold choices. This hotel offers a military discount, which is handy and appreciated.
The room was large with a nice kitchen. We took advantage of the coffee pot every day and used the refridgerator for snacks and soft drinks we picked up during our stay. The mattress seemed quite hard and my husband complained of waking a little achey each morning. We've stayed in many hotels and this is the first time I thought a mattress was too hard.
A DVD player is available at the front desk and you need only ask. There are also a number of DVD's available to watch, but we didn't get any so I'm not sure if there is a rental fee. My husband is in the middle of Insanity and was considering bringing a couple of the DVD's, but we could never get through to the front desk prior to our departure to find out if DVD players were in the room. I'm sure our downstairs neighbors appreciated his not doing those exercises each morning.
If I were to have a complaint, besides the hard mattress, it's that the rooms take a little too long to get cleaned. We left one morning to explore, have some lunch and do a little shopping. We returned to the room around noon and it still hadn't been cleaned. Within the hour, the maid knocked and asked if we wanted service that day. Since it would have meant leaving the room again just to have her clean, we chose to skip it. The room was cleaned on the other days, but it was never attended to until well into the afternoon. We like coming back to our room for a nap or refreshments and this is the first time I've experienced a room being cleaned so late in the day. I always thought that the rooms which were vacated were cleaned last and those with guests not yet checked out were cleaned first. I guess I'm wrong in this assumption.
Other than that, the hotel is clean, quiet and well-staffed. Everyone we came in contact with was pleasant and polite. For the mattress issue alone we may not choose to stay in this hotel again. There are many hotels in the immediate area, so next year I may try the Fairfield.
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- Also Known As:
- Residence Inn Killeen Hotel Killeen
- Killeen Residence Inn