The gym equipment was broken, and stayed out of order the whole time I was there. The furniture was very worn with stains, tears and holes in it. There was actually a hole busted in the closet door and did they bother replacing it? No, they just made an ugly wood-filler patch about the size of a soccer ball and sanded over it. Too cheap to just replace the door, gym cables and furniture? Come on! There were also gashes and holes in the wall with no attempts to repair them. Water pressure in the shower was annoyingly slow. There was unannounced maintenance going on outside with men working in a hydraulic lift. For four hours we heard an annoying "beeeeep, beeeeep, beeeeeep..... (the very loud sound that a bulldozer makes when in reverse). It was so annoying that we had to leave. The Candlewood is NOT noise proof at all. The walls and floors are hollow and seem to be made of cardboard. You can hear every conversation, footstep, TV show, alarm clock of everyone above and around you. You can especially hear outside noise. After calling the front desk on 8/21/2012 at 2pm and complaining about the unannounced construction noise, the employee had the nerve to try to pretend it didn't exist at first, then actually told me "Well if the noise isn't gone in let's say... five minutes, then you are more than welcome to open your window and make a complaint directly to the maintenance workers outside". WOW. The noise never stopped. It lasted from 1pm to 6pm, annoying everyone in the front of the building. The free laundry is just not worth the annoyances and state of disrepair of this hotel. I frequently stay here on travel to Fort Hood, but will never bring myself or my family here again. There are plenty of other places to stay in Killeen.
- Also Known As:
- Candlewood Suites Killeen At Fort Hood Hotel Killeen
- Candlewood Suites Killeen At Fort Hood Hotel
- Official Description (provided by the hotel):
- Come and experience our new Comforts of Home Bedding Collection. ... more less
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