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“wonderful!!” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Kilgore North

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Holiday Inn Express Hotel & Suites Kilgore North
2.5 of 5 Hotel   |   3308 US Highway 259 North, Kilgore, TX 75662   |  
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Ranked #2 of 8 Hotels in Kilgore
Dallas, Texas
1 review
“wonderful!!”
5 of 5 stars Reviewed November 1, 2013

After a long ride it was refreshing to find such freindly staff .I enjoyed my stay a in clean well stocked room.I will stay at the holiday in express of kilgore my next trip.The hot breakfast was just wonderful. ( fresh )! Iwill use the indoor pool next trip. This Holiday Inn also offers a manager speical monday tuesday and wed.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOLIDAYINNEX, General Manager at Holiday Inn Express Hotel & Suites Kilgore North, responded to this review, March 31, 2014
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we appreciate your feedback.
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42 reviews from our community

Traveler rating
    25
    10
    5
    0
    2
See reviews for
12
3
3
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Kilgore texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 16, 2013

Been working in Kilgore for 9 Months while living elsewhere. As stated in another review about HI In Longview, I made the mistake of not staying in Kilgore lastnight.

First off, the staff is top notch. Kim, Debbie and the rest of the crew are all friendly, accommodating, and focused on customer satisfaction. For instance, I called Debbie just after 9 this morning to check out of longview, and they had a room ready for me by the time I got here (10 min)

Rooms are up to date, clean, beds are great, desk in room is great for working on the road, HD direct tv in every room, and I can keep going.

Would definitely recommend this hotel to anyone traveling in East TX that needs a room off I-20.

My only complaint would be parking, very limited in front of hotel near main entrance.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOLIDAYINNEX, General Manager at Holiday Inn Express Hotel & Suites Kilgore North, responded to this review, March 31, 2014
What an awesome review!! Thank you for your kinds words about our staff and the hotel in general. We do try and keep our standards at a high level, and positive feedback such as yours is great.

Thank you again..

Sincerely,
Pete Patel - General Manager
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Dallas, Texas
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 12, 2013 via mobile

We stayed here during the Texas Shakespeare Festival. Check inwas handled well. We were pleasantly surprised at the size of the room. It was clean and well-appointed (my wife even commented positively on the curtains). Everything worked (AC, TV, internet, coffee maker, in-room refrigerator) in the room. Two nits- the bathroom layout is a little off (the shower door cannot be opened when the bathroom door is open) and there is plenty of room to have laid things out better. Also, the jets in the hot tub mostly did not work- not a deal breaker, but would have been nice if they had. Breakfast was okay-those egg frisbees that can be easily overcooked, sausage, biscuits, gravy (but no grits), along with cereals, bagels, and a limited selection of fresh fruits.
We felt like we got a good value for what we paid.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
60 reviews 60 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 1, 2013

I stayed at this Holiday Inn Express for 1 week on a business trip in late July. The room was large and roomy and the bed was very comfortable. The bathroom was well appointed and had a large walk-in shower. The business desk was huge and the desk chair was very comfortable. I did not have any issues with the free Wi-Fi. The TV was very nice and they have satellite for programming with plenty of program choices (including all HBO channels). My only complaint was the pillows. It is my belief that most of the popular hotel chains have very comfortable beds….but they ALL have pillows that are terrible. Well this location has the worst pillows that I have ever seen. They were marked soft and firm but I could not tell a big difference in them and they seemed to be more of a sack with a bunch of rolled up socks stuffed inside. The pillows were atrocious.

The breakfast is typical business hotel chain. Not 5 star but good. Not a lot of choices, but certainly adequate for a complimentary hot breakfast.

If you can stuff your favorite pillow into your suitcase this facility is a very good choice.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lubbock, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2013

We stopped here for the night after spending a day on the road. I was pleased with the quick service to get us to our room. The room was clean, comfortable and perfect rest spot for our family of 5. You have to drive just a few minutes from the Interstate to find this welcomed place.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 4, 2013

Very nice hotel, but the wireless internet connection is pretty bad. Pages not loading or extremely slowly and constantly needing to close and re-open my browser - it's as bad as the bad old days of dial up. I would probably avoid if you're a business traveler and need reasonable internet connectivity.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nacogdoches
1 review
5 of 5 stars Reviewed June 22, 2013

I have traveled throguh Kilgore many times before and decided to stay over on this trip. I stopped in at this hotel and it was a surprise. First I was late getting in and the late desk clerk was very understanding and helpful.

I will recommend anyone to stay if here if you are passing through.

The breakfast was set down restruarant syle and good.

PRM

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Kilgore North

Address: 3308 US Highway 259 North, Kilgore, TX 75662
Phone Number:
Location: United States > Texas > Kilgore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Kilgore
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kilgore North 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites- Kilgore, TX. Outstanding service and amenities have made us one of IHG's quality excellence award winning hotels. Designed for the most distinguished traveler our hotel boasts complementary high speed fiber-optic wireless internet for fast browsing along with a delicious, refreshed hot breakfast bar every morning. It's our goal to provide a stress-free visit for you and your guests so join us for a Managers Reception held every Mon-Wed from 5pm-7pm which includes beer, wine, snacks, and horderves. Rest gracefully on plush bedding with our new king and queen size pillows along with 42inch flat screen TVs with extensive HD programing. Guests can utilize our complimentary business, fitness, and laundry facilities 24hrs a day. Our hotel is centrally located next to many prominent companies such as Halliburton and Baker Hughes, host your next corporate meeting in our fully equipped 1650 sq ft of meeting space. We are only a few miles from Kilgore College, historic downtown, Lone Star Speedway, and a short drive to Lear Park sports complex. Let us make life simple and organized during your next family reunion or wedding with our room and meeting room packages. Children and adults alike can take advantage of our beautiful indoor pool and hot tub for a relaxing end to a day of travel. Make the smart choice and book your reservations with us today - don't forget to ask about our company negotiated rates! ... more   less 
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