“Lovely hotel... but the noise!”
I spent 3 weeks in Holiday Inn Kemah while away on business so got to know it pretty well. The hotel itself is lovely and modern, welcoming friendly staff and a good housekeeping service.The bed was comfortable with a choice of pillows (soft/ firm) and the blinds were good at keeping out the light. However, it was often VERY NOISY! I am a light sleeper at the best of times but had some difficulty here. Between the busy road, air-con, fridge and bathroom vents there was always some honking, humming or buzzing going on, and then there is T-bone Tom's just across the road. Great place to eat, live music, but no volume control and the windows did not keep out the sound. I could feel the bass pulsing through the building and my head. Not conducive to a good night sleep.
The fridge and microwave are useful but note that there are no kitchen utensils provided. If I wasn't keeping milk, water etc in the fridge I would have unplugged it to stop the noise.
Overall a pleasant stay and was glad to have entertainment nearby.
Rooms at the back are probably quieter.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 23, 2013
Dear Jema90 ;
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Thank you for taking the time to review our property. I am very disappointed to hear about your experience during your recent stay. I want to assure you our Holiday Inn Kemah is very proud of its level of service; cleanliness and quality of its product. I would love the opportunity to regain your faith in our Holiday Inn Kemah and welcome the opportunity to discuss your stay in further details. At your convenience; please feel free to call me at 281.334.0003.
I trust we can regain your confidence in our Holiday Inn Kemah!
I remain at your service;
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.