This hotel is nice, at great location - walking distance to The Boardwalk. The Lobby is nice, modern look, clean and staff are helpful. Room is small but neat, clean and nicely decorated. But the carpet in escalators need to be cleaned. Pool is small but neat outside of the lobby. Parking lot is big enough for all guests. Wifi is free. Lots of electrical plugs in room. Generally we love this hotel.
However, one big issue we had the day we departed is at The Sport New restaurant. we came down for breakfast around 9:30AM. It is not a rush hour but no staff hosts at the front. We found the empty seat and waited, and waited, and waited. Waiters and waitresses passed by couple of times without asking any thing... Finally, one waitress came over and took order. Believe or not, we waited and waited and waited for more than 15 minutes... The restaurants was not full of guests... Hmmm.... We constantly requested the booster seat for our toddler but no one seemed bother to bring it. My baby ended up to seat on my lap and eat 'cause the table is to high for her. Besides, lots of tables full of glasses and plates with left-over that been eaten by previous guests still there from the time we walked in and walked out... Thus, other guests came in and could not find place to seat down. This is the WORSE restaurant I've ever been. Food is so so with reasonable price. Need to hire more staffs or this place will loose business very soon.
Recommend to stay but not eat. There are lots of places to eat outside.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 24, 2012
I would like to take the time to thank you for filling out a review and letting us know how we did during your stay. It is always very encouraging to receive great reviews like yours and it is because of guest like you that we are able to know that we are doing the right things for our guests.
Best Regards,
Mark Shearer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.