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“Great franchise.” 4 of 5 stars
Review of Chili's Grill & Bar

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Chili's Grill & Bar
21865 Katy Fwy, Katy, TX 77450-1807
281-398-3987
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Ranked #199 of 414 Restaurants in Katy
Price range: $1 - $20
Cuisines: American, Southwestern, Barbecue, Mexican
Good for: Families with children, Bar scene, Large groups
Restaurant details
Good for: Families with children, Bar scene, Large groups
Katy, Texas
Top Contributor
65 reviews 65 reviews
49 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
“Great franchise.”
4 of 5 stars Reviewed November 9, 2012

Great franchise restaurant. Staff is always very well trained and handles most situations well. Have never had food issues here. But PLEASE, PLEASE clean the nasty grout on the tables. There is food just caked in on them. Very disgusting.

Visited October 2012
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11 reviews from our community

Visitor rating
    2
    5
    2
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
El Paso, Texas
1 review
“GREAT FOOD”
5 of 5 stars Reviewed May 14, 2012

Came here for dinner and everything was great. The service was very good and the food was very tasteful and the price was very affordable. Great place to eat.

Visited April 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Braunfels, Texas
Top Contributor
130 reviews 130 reviews
82 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
60 helpful votes 60 helpful votes
“The WORST service possible”
1 of 5 stars Reviewed March 5, 2012

This Chili's has gone downhill fast ... this used to be a regular hangout for our family and friends and the last two visits have convinced us not to return. Both of the last two visits we had waiters that were inattentive and uncaring. This time two of the waiters looked like they needed a shower and shave. We were standing at the hostess station and rather than being greeted, we were yelled at from across the dining area to come over and have a seat. We were so totally ignored that I had to get a different waiter from our own to cash us out. The worst part is that the bad service seems to be the norm not the exception at this location - even a discussion with the manager on a previous visit hasn't seemed to help.
If I really want to go to Chili's, I will seek another in the area, this one will get no more of my business.

  • Visited March 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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Houston, Texas
Top Contributor
103 reviews 103 reviews
70 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
“Faded glory”
2 of 5 stars Reviewed February 27, 2012

Chili's used to be one of our favorites, now it seems dated, food not fresh (SYSCO?) and prices average.

Visited February 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
195 reviews 195 reviews
76 restaurant reviews
Reviews in 53 cities Reviews in 53 cities
168 helpful votes 168 helpful votes
“Something for everyone”
4 of 5 stars Reviewed December 22, 2011

Chilis is my go to place when no one can agree on where to eat because there is somthing for everyone and it's all good and always consistant.

The menu is so varied you can have anything from steaks, chicken, baby back ribs, to a huge varity of tex mex dishes, to traditional american favorites like burgers and hand crafted sandwhiches. There is even a great salad menu for the healthy eater, as well as a great kids menu for the little ones, something to suit any appetite.

They offer a full bar with a great beer selection, any cocktail combination you desire, as well as tropical drinks and exotics.

I have never had a bad meal or bad service at this well run resturaunt, a sure fire safe bet for any occasion...

  • Visited November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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