I was in town for a work conference and spent one night in this hotel, but I wish it were more. It was so relaxing and comfortable. Just like my other reviews, let me break it down by my experience. I've attached pictures as well.
Arrival: There is plenty of parking in front and to the right of the hotel. The front desk gentleman greeted me and immediately looked up my reservation. I gave him my ID and a credit card for incidentals (although my room was prepaid by my company). He handed me my room key and I was off to my room. The arrival was quick and easy, just how it should be.
Room 307: The room decor is modern and comfortable. The room size was perfect. The bathroom was normal sized. There was a small sitting area that contained a couch (which was also a sleeper), a sitting chair, and a coffee table. The desk had a ethernet cord you can plug your laptop into. If you want to use your wifi, just open your internet page and it will automatically bring you to the Comfort Suites welcome page in which you have to click on "Agree" to activate the wifi. You will need to do this for your phone too. It also contains two usb plugs to charge your phone, etc.. The tv was 42" and a very nice size. However, you have to swivel it in whatever direction, if you want to watch it while laying in bed or in the sitting room. The bed is very comfortable. Down comforter, 5 pillows, and the bed was perfectly firm. Although there is a wall unit (for the A/C or heater) next to the bed, the thermostat is in the sitting room. There is a cabinet in which there is a microwave and a fridge. The fridge did not have the normal dial to where you can adjust the cooling settings, which was a little annoying since the bottle of water & soda I put in the fridge at night, was semi-cold in the morning. So don't expect the fridge to keep anything super cool. The view outside my room was the dock area in the back of Walmart. Great hotel, bad location. The only thing I found a little annoying about that, was that I could hear the delivery semi-trucks arriving and parking throughout the night. But again, I was in town for a conference, not for vacation. I didn't mind it too much and it's not like I was looking for a view. My curtains were closed the entire time.
Vending Machines: According to the directory, each floor has an ice machine and a vending machine. Wrong. Each floor has an ice machine, but the only vending machine is on the first floor and it's on the very end of the right side of the hotel. So if you want a cold drink and you're on floors 2 or 3, you will be either taking the elevator or the stairs. And it's on the side of the lower number rooms. I was 307, so it was on that side of the hotel.
Continental Breakfast: Just like any other Comfort Suites, you get a free breakfast. This breakfast is the usual continental fare. Instant scrambled eggs, bacon, waffle maker, choice of cereals, yogurt, fruit, coffee, juice.
Customer Service: I just wanted to say that they provided me with excellent customer service. Unfortunately I forgot to pack my toothbrush, so I called the front desk at 6am and asked if they had any. The front desk representative said that they do, but they have no one to deliver it. I said no problem I will come get it. Before I could throw on some clothes, there was a knock on my door and the guy had a toothbrush and toothpaste for me. I tried to tip him and he would not accept it. I thought this was awesome! It was nice to see the front desk person go out of their way, especially so early in the morning. I'm kinda wondering if he was the manager as well....
All and all, I would definitely stay here. DO NOT get this place confused with the not-as-nice Comfort "Inn" on the same street. I would definitely come back to this hotel and definitely recommend it.
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