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“Excellent hotel” 5 of 5 stars
Review of Hilton Garden Inn Houston West Katy Mills

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Hilton Garden Inn Houston West Katy Mills
3.0 of 5 Hotel   |   2409 Texmati Drive, Katy, TX 77494   |  
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Ranked #4 of 15 Hotels in Katy
Certificate of Excellence 2014
Buckeye, Arizona
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed May 16, 2014

Hotel is located near shopping area & close to interstate. Excellent facilities and breakfast is far above typical one - made to order eggs/omelets. Beautiful lobby area & great bar area. Great for business, families, or individuals. Fine dining close by also.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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234 reviews from our community

Traveler rating
    154
    46
    19
    8
    7
See reviews for
86
27
13
82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2014

I travel for pleasure and work often. Staying at this hotel was the best experience ever. The staff and hotel accommodations were excellent. We had around 30 stay for my daughters wedding and no complaints from anyone. Having the bar and shuttle to and from the wedding venue made the after party even better. Thank you all so much!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 15, 2014

This was THE best Hilton Garden Inn I have stayed in for a very long time. The entire staff was amazing! The staff was extremely attentive and helpful. Highly recommend if you are staying in the Houston area.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katy, Texas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 13, 2014

As a travelling I/T consultant, I stay in a hotel close to 50 out of 52 weeks per year. My work assignment for the past 18 months has been in Katy, TX. Like most traveling consultants, I usually constrain my choice of hotels to a limited subset of brands for the purpose of collecting hotel points and establishing the top membership status. In my case, I constrain myself to the Hilton and Marriott brands. The Hilton brand I selected was the Hilton Garden Inn in Katy, TX. I could not be more delighted with my choice. The location is within walking distance to the Katy Mills Mall, and there is literally over 100 restaurants within a 5 mile radius. But the most exceptional aspect is the hotel itself. It is truly a most pleasant place to stay, as the management is exceptional. The staff is always helpful & pleasant, and the restaurant (in which I eat breakfast everyday is both efficient and delicious! They have a lovely evening reception every night which includes a small main dish, vegetable dip, crackers & cheese. Beyond all this, I have never been at a hotel that caters & dotes upon its Gold & Diamond Hilton Honors members more than this establishment. It has dedicated parking spaces for them and provides them every kindness, including an extra nightly treat every day from either the bar or the pantry. If you're a business traveler, this is the hotel you should definitely select for your stay - hands down!

Room Tip: I prefer rooms on the higher floors facing the back, but quite honestly, all the rooms are very good...
See more room tips
  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cave Creek, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 12, 2014

stay was for my son's wedding. family and friends booked 20 rooms. all feedback was very positive; hotel staff was very friendly and helpful, i.e. several room changes were needed and all were handled professionally and expeditiously. Free breakfast was a big hit (good service and good food cooked to order.) only blib was an uncomfortable pull-out sofa, otherwise it was a very positive experience!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly Lake Ranch, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2014

Overall, this stay was extremely pleasant. The hotel staff was very helpful and the room was clean and well appointed. I found the bed to be too firm and didn't sleep as well as I would have liked, but I understand that this is subjective.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville,TX, United States
1 review
4 of 5 stars Reviewed May 7, 2014

Overall, this was a very good experience. Room was very nice, breakfast was great. The staff responded quickly to our requests for maintenance and were courteous to us. The room was close to the elevator & was clean. The beds were comfortable, clean and attractively appointed. There was plenty of closet space and places to set things.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Houston West Katy Mills

Address: 2409 Texmati Drive, Katy, TX 77494
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Katy
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Katy
#3 Business Hotel in Katy
#5 Family Hotel in Katy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Houston West Katy Mills 3*
Number of rooms: 101
Official Description (provided by the hotel):
We are just minutes away from Katy Mills Mall as well as Agave Road, Briscoe Manor and Tuscany Villa Wedding Halls and a shuttle to get you there! All of our rooms have a fridge and microwave standard as well as complimentary high speed wireless internet. A 24 hour business center and modern fitness area is also available for your use! ... more   less 
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Also Known As:
Hilton Garden Inn Houston West Katy Mills Hotel Katy

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