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“Awesome” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Katy

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Holiday Inn Express Hotel & Suites Katy
2.5 of 5 Hotel   |   21010 Katy Freeway, Katy, TX 77449   |  
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Ranked #9 of 15 Hotels in Katy
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
“Awesome”
5 of 5 stars Reviewed May 20, 2012

It was the best stay. My friend, her daugther and I stay fro tonights and it was awesome. My friends child left her cup and Griselda was so helpfull. Next time we come back we will defenately be staying there. Awesome staff and service. Thanks, for making our stay so wonderful.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 reviews from our community

Traveler rating
    25
    14
    9
    1
    4
See reviews for
15
6
5
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 20, 2012 via mobile

We went just for the weekend, as you walk in your are greeted so kindly and smells like new! The Hotel at a great location lots of places to eat at, and gas station down the street ! Hotel is quiet despite it being off the freeway ! Only downfall the extra sheets for the sleeper were very dirty, asked twice for a new set. Very safe location.!!!

  • Stayed May 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexs6633, Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review, June 8, 2012
i am very sorry that u had to request twice you should not have had to request at all it should have been clean in the first place. i will definatly look into this.

thanks
nick patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Neches
Top Contributor
83 reviews 83 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 11, 2012

Stayed overnight and enjoyed the room (quiet, comfortable) and the staff was friendly and efficient. I will definitely choose this location for future visits to Katy.

  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma
Top Contributor
97 reviews 97 reviews
56 hotel reviews
Reviews in 49 cities Reviews in 49 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed April 3, 2012

Fast check-in by friendly staff. Large, comfortable room. Choice of TV programming could have been better and Wi-Fi was slow. Great breakfast just like my previous stay. Check-out was a little stressful. There were only 2 self-serve baggage carts for the entire motel. Not enough for a property this size. Waited for 30 minutes for one to be available. Never got one. Ended up having to make several trips from the 3rd floor to the car carrying everything. Maids hijacked the elevators with their carts during the prime check-out time. My stay didn't end on a good note. Otherwise this is a good place to stay when in Katy.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexs6633, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review, June 8, 2012
sorry that u had this problem i will definatly look into it and purchase extra ones, where we keep in the lugage closet for emergency use.

thanks
nick patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 22, 2012

I stayed here for a week during a business conference. This hotel is awesome! My room was very spacious and clean. Nice, wide flat screen TV, Comfortable bed and quiet. The staff were super friendly and courteous and I had no problems with anything. The breakfast area was abundantly spacious, whereas compared to other hotles, it is small and cramped. Continental breakfast was great with plenty of options on the bar. Additionally, it is close to area restaurants and shopping venues. Cannot go wrong staying here.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selma,Alabama
Top Contributor
55 reviews 55 reviews
36 hotel reviews
Reviews in 28 cities Reviews in 28 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 8, 2012

Our second visit was like the first-very nice. This is a new hotel that is clean and well run. The room was quiet, but I should say that there weren't many people on our floor. The choice of firm and soft pillows is a nice touch. The breakfast room is attractive and the choices are good, especially the sweet rolls.

Room Tip: we chose a room on the side opposite the freeway.
See more room tips
  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galion, Ohio
Top Contributor
71 reviews 71 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 1, 2011

If you are visting the Katy, Texas area - this is the place to stay. The staff was great, the breakfast was awesome and I have nothing to say but but good things! We stayed in on of the King Suites - I recommend them. Nice an room to spread out an work.

Room Tip: Stay in on for the suites on the front side of the hotel.
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  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Katy

Address: 21010 Katy Freeway, Katy, TX 77449
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Katy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 15 Hotels in Katy
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Katy 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
Welcome to One of the Best Hotels in Katy, TexasBecause we're in West Houston, our hotel's location brings guests close to the fun of the big city while avoiding the crowded atmosphere. The Holiday Inn Express® Hotel & Suites Katy is convenient for every traveler since it's right off I-10.Our hotel's business-minded guests are always pleased by the great location and facilities. If you need to host an event, our large, dividable meeting room is ideal, and the Business Center and free high-speed, wired and Wi-Fi access make it easy to polish your presentation before the big meeting. Since we're on the west side of Houston, our hotel's guests are just six miles from the Energy Corridor with CITGO, BP, Shell, BAE Systems. DNV, Academy Offices and others.There's so much to discover and do near Katy with our location along I-10. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Katy

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