We have been staying at various B&B's in Jefferson, TX for the last 30 years. One of our favorite retreats was the McKay House B&B. Under previous management, the rooms were lovely, clean with all the ammenities and extra touches that mean so much.
Needless to say, w were looking forward to our stay the second week in June, 2012.
We arrived late, around 6:00pm, and were given a lukewarm welcome by the owner.
The room was lovely, decorated in a country style but it wasn't really clean. There was lots of dust and the floors needed a good dust mopping. The towels were soured and smelled like mildew. We asked for fresh towels, they were the same. My husband bought two bath and hand towels for us to use. Our room was not tended to at all during our 2 night stay. The garbage was not emptied, the coffee and water pots were not cleaned or refreshed and the toliet paper wasn't repllinished, we used tissue instead. Our beds were left unmade and no fresh towels, were provided. This was a great dissapointment given the price of the room.
I must say that the breakfasts were delicious, completely homemade, even the biscuits and snacks were wonderful homemade sweets each day. Cold drinks were provieded any time of day or night.
I really think it would be simple to improve the service, especially since there was only 2 other couples staying at the inn. I hope the McKay House will take this all as constructive criticism. Until improvements are made, I would not reccomend a stay at the McKay house B&B in Jefferson, TX.
- Official Description (provided by the hotel):
- The Alley-McKay House is a romantic Bed and Breakfast in the "Quality Hill" section of the National & State Historic District of Jefferson, Texas. We welcome you like family, but treat you like special guests. Remember, we don’t want you to just relax, but come enjoy yourselves and have fun.For a romantic getaway, the popular 1851 Alley-McKay House Bed & Breakfast Inn provides guests with luxury lodging and is within a short stroll of fine dining, antiques, shopping, carriage and riverboat rides in Jefferson's historic downtown area. ... more less