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“Very caring” 5 of 5 stars
Review of BEST WESTERN Executive Inn

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BEST WESTERN Executive Inn
2.5 of 5 Hotel   |   1659 South Jackson Street, Jacksonville, TX 75766-3027   |  
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Ranked #2 of 5 Hotels in Jacksonville
N.W. Arkansas, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Very caring”
5 of 5 stars Reviewed July 11, 2014

They always try to accommodate me with what I ask for. Very caring staff. Beds are very comfortable and the amenities are nice. I like that they also have great channel choices unlike some places I've stayed seem to have more sports channels and not a good variety of choices.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sue H, General Manager at BEST WESTERN Executive Inn, responded to this review, September 24, 2014
Dear Glenda, thank you for choosing the Best Western Executive Inn Jacksonville. We are glad you enjoyed your stay and my staff provided superior customer care during your visit. We look forward to your next stay.
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44 reviews from our community

Traveler rating
    24
    12
    7
    0
    1
See reviews for
19
8
4
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Houston, Texas
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 17, 2014

Disappointing breakfast as it lacked choice over the two days. The hotel was clean and service was pleasant. Location is ideal in Jacksonville and despite being on the main drag it does not suffer from noise. There is a lovely indoor swimming pool which appeared to be very popular with the younger people.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sue H, General Manager at BEST WESTERN Executive Inn, responded to this review, September 24, 2014
Dear Sheena, thank you so much for your survey, we appreciate you taking the time to respond. So happy that you enjoyed your stay and that we are in a good location for your visit with family and friends.
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Irving, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 13, 2014

I so enjoyed staying in a room with a Jacuzzi in it. I have not done that before so it was a treat that everyone should enjoy some time or another. I liked the convenience of the stay. I do say the staff checking in the guest should be more informative about the internet, breakfast, and other amenities offered.

  • Stayed June 2014, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sue H, General Manager at BEST WESTERN Executive Inn, responded to this review, September 24, 2014
Dear Carol, So happy to hear you enjoyed our Jacuzzi room and had a relaxing stay. I apologize if my staff was not able to help you with any direction that you may have needed at the time and I want to thank you for bringing this to my attention.
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Westlake, Louisiana
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 1, 2014

Love this place! Every time we need to go to Tyler we stay here. My husband and I have stayed at other hotels but nothing came close to this. Jen the very first person we met there kinda ruined it for all others. She is just as friendly as she can be. The breakfast is good and the rooms are beautiful and clean. This place always makes me feel like I am a guest not a customer. Thank you Jen!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sue H, General Manager at BEST WESTERN Executive Inn, responded to this review, September 24, 2014
Dear Mrs. Jackson, It is always a pleasure having you stay at our Best Western in Jacksonville, and happy to hear that our staff shows you great customer care. I look forward to you next visit.
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Argyle, United States
1 review
5 of 5 stars Reviewed April 29, 2014

The room was spacious and decorated nicely. Beds were plush and comfortable. Even though there were many other guests at the hotel, we never heard any noise once we were in our room. We loved the indoor pool and hot tub. Breakfast was hot and delicious. This is one of my favorite places to stay when I visit my aunt.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bremen, Georgia
1 review
5 of 5 stars Reviewed April 18, 2014

We had a very nice stay while we were at the 2014 High Lifter Mud Nationals! All of the staff was great to deal with and took care of all of our needs for the week. Vishal, the manager was very helpful in getting my room booked, and making sure that our stay was great! Great job, we will be back!!!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2014

the hotel was nice and the front desk man was very friendly.the breakfast was nice.it was very clean and they keep it stocked. the beds were comfortable the shower had good pressure. and the room was very nice. the pool and hot tube are nice as well and its indoors and heated and open 24hrs. the only complaint i have is the night desk lady didn't understand english good. and the room I stayed in was next to the stairs and you could hear people running up and down them besides that it was one of the better hotels I've stayed at and would stay again.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Executive Inn

Address: 1659 South Jackson Street, Jacksonville, TX 75766-3027
Phone Number:
Location: United States > Texas > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Executive Inn 2.5*
Number of rooms: 53
Official Description (provided by the hotel):
There’s nothing like spending a peaceful day at Lake Jacksonville relaxing, swimming or taking part in water recreation, and it’s all just a short drive from the BEST WESTERN Executive Inn. Some guests come for the Tomato Bowl, others for Adrenaline Rush Zipline, and a few are in town to tour Jacksonville College. No matter what brings you to the region, our Jacksonville hotel provides guests with a great location, value and service. The Texas State Railroad Park is a must for nature lovers, and the Mud Creek Off-Road Park is a fantastic way to get an adrenaline fix. From relaxation to adventure, there’s always something to do. We offer easy access to Interstate 69 at our Jacksonville hotel, adjoining rooms are available for larger groups or families, and we’re known for our free hot breakfast. A daily buffet features hot waffles and 100% Arabica coffee, a selection of pastries and cereals, yogurt, fresh fruits and of course chilled juices to get your morning started right. The River Run ATV Park is a popular destination for many of our Jacksonville hotel guests. From the Tops in Texas Rodeo to the Cherokee Trace Drive-Thru Safari, adventure is calling and there are many family-friendly options. Explore the Tomato Fest or Trans Canada Pipeline, check out the famous Concrete Tomatoes or slip in a little romance at Love’s Lookout with an exceptional view.The East Texas Medical Center brings many out of town workers to the area, and our Jacksonville hotel provides a great touch of home to business travelers. If you’re here with Trinity Mother Frances Hospital, Cardinal Health, Walmart® or any other local business, you can count on us to provide you with luxury bedding, a quiet spacious room and a great commutable location to the most popular companies in town. Book a well-appointed room at BEST WESTERN Executive Inn and experience great service! ... more   less 
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Also Known As:
Best Western Jacksonville
Jacksonville Best Western

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