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“The worst place ever I visited” 1 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.0 of 5 Hotel   |   8205 Esters Blvd, Irving, TX 75063   |  
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Ranked #35 of 76 Hotels in Irving
Detroit, Michigan
1 review
“The worst place ever I visited”
1 of 5 stars Reviewed August 27, 2013

I stayed because of long await for my connecting flight, and I regret that I stayed here, rather I would have stayed in airport itself. There are bugs and the bed & room not cleaned. The bathroom , it is pool. and lights doen't work. A/C horrible sound but u will still feel hooooot. By the way breakfast will be there always ...day and night ..

Am happy that I choose to stay for a night, not long.

Room Tip: wish and suggest not to think of this place .
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  • Stayed August 2013, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George A, Manager at Quality Inn & Suites, responded to this review, October 30, 2013
We really apologize for the inconvenience you had at the hotel . The hotel has a new ownership and the hotel has been renovated with new ACs , a big hot full breakfast and much more .

You will see the change and come and stay with us and see the difference .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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323 reviews from our community

Traveler rating
    147
    76
    47
    27
    26
See reviews for
47
57
48
138
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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  • Italian first
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English first
Austin, Texas, United States
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 23, 2013

I am dumbfounded looking at these reviews. I had to call my husband over to make sure I had the same place. I noticed the reviewer before mentioning it was changing brands to something else. I have to give the benefit of the doubt that *maybe* we caught them on a bad night. Maybe the new owners were just about to take it over and the current ones decided to trash the place as a final farewell.

The place was dreadful. The carpets were torn, stained and looked like they hadn't been vacuumed or cleaned in weeks, the elevator was terrifying - inside it had trash littered on the floor, and it moaned as if making it up two floors was asking too much. There was one luggage cart barely held together with one loose screw that the staff asked me bring back downstairs when I was done with it. The sheets & surfaces inside the room were clean, but the smell & the carpets just about knocked me over.

That said - the staff was sweet. It was late, we were there because our airline messed up and paid for a room until our next flight. They really were very nice people. I would hate for one of them to get in trouble for the massive institutional embarrassment that the hotel currently is. Maybe by the time you have to stay there it will have changed hands. Maybe the new owner drove into town, pulled up the dying carpets & scrubbed it down with a toothbrush. If so, then there is hope. I would give it a few weeks before going there. I don't usually give bad reviews, I am not a fussy person by nature and love quirky little places, but this - this was bad.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park City, Utah, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2013

This hotel is a great value for the money. The rooms are clean & linens nice. There is a mini-fridge, microwave, coffeemaker, & sink in the room.
The free breakfast is a nice touch. The pool is a plus for the hot days.
The staff is very friendly & accommodating, especially George, the manager.
As a frequent traveler, I highly recommend this hotel.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quitman, Texas
Top Contributor
64 reviews 64 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 16, 2013

We booked this through parksleepfly.com for a trip to Cancun. We arrived and the staff was extremely friendly and helpful. The room was basic, but clean and had an old school tube tv, but it worked fine. We had an early flight and the shuttle was there on time for us to get to the airport. we left our car there for 12 days. When we returned from Cancun, I called them as soon as we cleared customs and the shuttle was there in 10 mins. We will certainly use them again on our next trip out of DFW. Well worth it for no stress of getting to the airport from 2 hours away for an early flight!

Room Tip: We were on the third floor, no smoking. The first floor did smell of smoke.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 8205 Esters Blvd, Irving, TX 75063
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Irving
#18 Business Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 140
Official Description (provided by the hotel):
Welcome to the newly remodeled Quality Inn & Suites DFW Airport( formerly Ramada ). Located just 2 miles from the north exit of Dallas Ft. Worth International Airport, the Ramada is on Highway 114 East at Esters Blvd., the second exit east of DFW. The DFW Freeport is the hotel backyard - companies such as American Honda, Nissan Motor Acceptance Corporation, Mitsubishi, Canon, Allstate, American Home Mortgage, Computer Sciences Corporation, DeVry University, Northrop Grumman, Wendys International are our neighbors. ... more   less 
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Also Known As:
Ramada Dfw Airport North Irving Hotel Irving
Ramada Irving
Irving Ramada

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