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“Clean and Comfortable but forget the breakfast” 3 of 5 stars
Review of Homewood Suites by Hilton Irving - DFW Airport

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Homewood Suites by Hilton Irving - DFW Airport
3.0 of 5 Hotel   |   7800 Dulles Drive, Irving, TX 75063   |  
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Ranked #7 of 77 hotels in Irving
Sydney, Australia
1 review
“Clean and Comfortable but forget the breakfast”
3 of 5 stars Reviewed August 29, 2013

Large clean room and helpful staff. There is no on-site room service so had to wait longer than I would have liked for dinner. The gym was good and the pool looked nice but skip the breakfast and go back to the airport for something to eat. I only stayed one night so not sure if its the same every day, but I give my houseguests more choice for breakfast when they come to stay at my place.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elijah R, General Manager at Homewood Suites by Hilton Irving - DFW Airport, responded to this review, September 2, 2013
We would like to think you for taking the opportunity to fill out a review for the Homewood Suites in Irving. We strive very hard to give our guest the best possible service and amenities. We will take your review and use it as an opportunity to improve our hotel. Thank you again!
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143 people have reviewed this hotel

Traveler rating
    82
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    13
    8
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Dublin
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2013

We were very happy with our stay. The rooms were attractive and clean and it was a convenient distance from the airport. The roads around the airport can be a bit confusing, though; however, that is not a problem for the hotel, just people who don't know the area. There were no other restaurants close by, but we did not need them.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elijah R, General Manager at Homewood Suites by Hilton Irving - DFW Airport, responded to this review, September 2, 2013
Thank you for taking the time to fill out a review for the hotel, we appreciate your kind words and look forward to having the opportunity for you to stay with us again. Hopefully we will see you soon and thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 17, 2013

I came to a seminar held at this place. The rooms were what you would expect from a Hilton property. The first problem we had was there was no hot water at night on the second day we were there (we were there for 4 days). When talking to the front desk, their answer was, "we're working on it". We only got hot water the next day. I expect with such a huge problem to get at the very least one night comped. Nothing. They said they fixed it. They were supposed to replentish water and coffee in our seminar room. On day 2 of the seminar, we went 7 hours without water. We asked the lady in the front desk SEVERAL times, she said the person in charge of that was not there, was out running errands. I couldn't understand why she couldn't get her rear out of there and bring us water, I don't think you need special powers for that. She said she couldn't leave the front desk (?WTH??). When the manager arrived I complained again, and it took them 30 minutes to get us water. Guess what: BOTH ladies came in, leaving the front desk empty! GO FIGURE?!?! Poor service, wouldn't be able to get oxygen if it depended on them. Never more.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elijah R, General Manager at Homewood Suites by Hilton Irving - DFW Airport, responded to this review, August 19, 2013
Thank you for taking the time to fill out a review, I apologize for any inconvenience you had during your stay. Please contact me directly at the hotel, It is important to us that we do everything we can to ensure you are happy.

Elijah Rodrigues
972-929-2202
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Deer Park, United States
1 review
5 of 5 stars Reviewed August 13, 2013

Very nice hotel, breakfast top notch. Internet fast enough to watch movies on Netflix. Bed is great for those with bad backs. if you have a pillow preference no problem, you have plenty to choose from.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elijah R, General Manager at Homewood Suites by Hilton Irving - DFW Airport, responded to this review, August 15, 2013
We appreciate you taking the time to write a review, and look forward to when you stay with us again. Thank you so very much!
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Indianapolis, IN, United States
1 review
5 of 5 stars Reviewed August 9, 2013

Had everything I needed for extended stay. Clean, quiet, safe, comfortable, free meals, located close to airport. Room was very comfortable, very clean, bed was great. The only negative (if you can call it a negative) is that the pool is indoors, which is odd for central Texas. It was 100+ degrees outside all week and it would have been nice to have an outdoor pool area to catch some rays while swimming. However, the indoor pool was very nice and clean. Will definitely stay here again.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elijah R, General Manager at Homewood Suites by Hilton Irving - DFW Airport, responded to this review, August 12, 2013
Thank you for taking the time to fill out a review for the Homewood Suites Irving. We are very excited to hear you had such a great stay and look forward to you staying with us again.
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arlington, United States
1 review
5 of 5 stars Reviewed July 23, 2013

Excellent experience, rooms were clean and organized, staff was extremely helpful and friendly. Complimentary breakfast was surprisingly good, hot and quality. Pool was clean and orderly too. highly recommended to others in Southlake area

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elijah R, General Manager at Homewood Suites by Hilton Irving - DFW Airport, responded to this review, July 25, 2013
Thank you for taking the time to fill out a review! We appreciate your kind words and look forward to when you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 17, 2013 via mobile

First and foremost, I'd like to applaud the staff of this hotel, particularly Jessica and the young black female that drove the shuttle, both were over the top nice. The hotel is moments from the airport and while I haven't stayed in a homewood suites in over ten years, I was highly impressed. Checkin was super easy, the room was large, clean and fresh. The only easy fixes I can suggest is that the hotel needs to invest in new towels, wash clothes, bed sheets that actually fit the bed and garbage cans. The free breakfast was a nice touch, but very few options, so don't be disappointed. I'd certainly stay here again for the rate we received, it was worth every single penny. My bf suggested it, I fought tooth and nail, but he was right. He was pretty unhappy that the hot tub was broken down and that should be disclosed at reservations, but that doesn't spoil my opinion. Great choice from one of the pickiest travelers on the planet.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elijah R, General Manager at Homewood Suites by Hilton Irving - DFW Airport, responded to this review, July 18, 2013
Thank you so very much for taking the time to fill out a review of the hotel, we appreciate your kind words as well as you staying with us. We are continuously working to improve our service and look forward to improving on everything you mentioned.
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Additional Information about Homewood Suites by Hilton Irving - DFW Airport

Also Known As:
Homewood Suites By Hilton Irving - Dfw Airport Hotel
Homewood Suites By Hilton Irving - Dfw Airport Hotel Irving
Hilton Irving
Homewood Irving
Homewood Suites Irving
Irving Homewood
Irving Homewood Suites
Irving Hilton
Address: 7800 Dulles Drive, Irving, TX 75063
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Irving
#8 Business Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Irving - DFW Airport 3*
Official Description (provided by the hotel):
Unwind at the Homewood Suites Irving-DFW Airport, located minutes from Dallas/Fort Worth International Airport. Situated within Irving’s business district, this DFW Airport hotel is close to a number of corporations and offers free parking & shuttle. Mix & mingle at our Welcome Home Reception, where you’ll be treated to light dinner and drinks. Relax and enjoy world-class service: our hotel offers complimentary Wi-Fi, a business center, a refreshing pool and free hot breakfast daily. ... more   less 
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