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“Great hotel for families!” 5 of 5 stars
Review of Homewood Suites by Hilton Irving - DFW Airport

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Homewood Suites by Hilton Irving - DFW Airport
3.0 of 5 Hotel   |   7800 Dulles Drive, Irving, TX 75063   |  
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Ranked #6 of 76 hotels in Irving
Bloomington-Normal, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great hotel for families!”
5 of 5 stars Reviewed March 30, 2013

My family recently spent a week at Homewood Suites in Irving. We stayed in the 2 bedroom suite and had a great experience. It was so nice having a separate bedroom for our girls. We were a little bummed that the hot tub wasn't open and my girls missed having Disney Channel. The free breakfast was good. We didn't ever take advantage of the free dinner. The hotel staff was very friendly. I would stay at this hotel again and will look for Homewood Suites when I travel.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy F, General Manager at Homewood Suites by Hilton Irving - DFW Airport, responded to this review, April 1, 2013
Thank you for taking the time to fill out the TripAdvisor Survey about your recent stay at the Homewood Suites Irving-DFW Airport. Our top priority is our guests satisfaction and I am thrilled that we provided that to you.

I will definitely pass these comments on to my Team and we look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

169 people have reviewed this hotel

Traveler rating
    99
    45
    16
    8
    1
See reviews for
48
24
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73
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 26, 2013

great hotel! awesome staff, outdoor basketball court, decent gym, nice rooms with a kitchen and a living room. my main complaint here are the elevators. i am not joking when i say these elevators are the slowest elevators i have ever been in. the elevator to the top of the space needle takes less time then to go from the ground floor to the 3rd floor of this hotel. that, and the fact that they use recycled key cards and it took me on average 5 swipes to ever get a door open. come here for the rooms and staff, and do your best to wait on the elevator. i did my taxes while i waited for it one night. its that slow.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy F, General Manager at Homewood Suites by Hilton Irving - DFW Airport, responded to this review, April 1, 2013
Thank you for taking the time to fill out the TripAdvisor Survey about your recent stay at the Homewood Suites Irving-DFW Airport. Our top priority is our guests satisfaction and I am thrilled that we provided that to you.

I will definitely look into the situation with the Elevators and the door locks.

I will definitely pass these comments on to my Team and we look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
2 of 5 stars Reviewed March 24, 2013

Claims to have a restaurant on site but what it has is a dinner buffet in the lobby only during the week. On a Friday or Saturday you're on your own and apparently they tell me the closest restaurant is 5 miles away. If you have an early morning flight on the weekend go someplace else if you are planning to take the shuttle.

Stayed March 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy F, General Manager at Homewood Suites by Hilton Irving - DFW Airport, responded to this review, March 26, 2013
Steve, thank you for taking the time to let us know about your recent stay and I am so sorry that you did not have a good experience with us. Our whole goal is for guest satisfaction and we failed you on that.

We do offer a complimentary Manager's Evening Reception/Dinner Monday - Thursday night and we do not have an actual restaurant. We offer complimentary shuttle Monday - Friday from 4am - 11pm and Saturday/Sunday from 7am - 11pm. We can make special shuttle arrangements as requested.

Again, I am so sorry about the experience that you had and hope that you will come back and give us a second chance.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Genoa, Colorado
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 24, 2013

We have been staying at Homewood DFW every few months for the past four years. The rooms are generally clean; the staff is always helpful; the breakfasts are usually pretty good; the beds are always confortable; the rooms are quiet as well.

Room Tip: Rooms away from elevator are best
See more room tips
  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy F, General Manager at Homewood Suites by Hilton Irving - DFW Airport, responded to this review, April 1, 2013
Thank you for taking the time to fill out the TripAdvisor Survey about your recent stay at the Homewood Suites Irving-DFW Airport. Our top priority is our guests satisfaction and I am thrilled that we provided that to you.

I will definitely pass these comments on to my Team and we look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dallas
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 14, 2013

stayed near the airport,thought it would be noisy but it was real quiet, no plane noise at all.room was quiet,spacious. just a delight. indoor pool a plus when it was 45 outside. staff was
fantastic,food was good. felt like we were the only ones there. will definitely use again.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy F, General Manager at Homewood Suites by Hilton Irving - DFW Airport, responded to this review, April 1, 2013
Thank you for taking the time to fill out the TripAdvisor Survey about your recent stay at the Homewood Suites Irving-DFW Airport. Our top priority is our guests satisfaction and I am thrilled that we provided that to you.

I will definitely pass these comments on to my Team and we look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texarkana, Texas
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 1, 2013

This is a fine place close to DFW airport. The shuttle will get you delivered quickly, and they will allow you to park your car here while you travel. The personnel are so helpful and courteous, and we really appreciated the comfort and convenience!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy F, General Manager at Homewood Suites by Hilton Irving - DFW Airport, responded to this review, March 7, 2013
Thank you for taking the time to go onto TripAdvisor and post comments about your stay at the Homewood Suites Irving-DFW Airport. Our top priority is Customer Service and Guest Satisfaction and I am excited that we were able to provide you with both. Our guests comments are extremely important so that we can work to improve our service, our brand and our hotel.

Again, thank you for your comments and these will be shared with the team.

We look forward to seeing you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Top Contributor
58 reviews 58 reviews
18 hotel reviews
Reviews in 32 cities Reviews in 32 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 13, 2013

I travelled to Dallas recently on business and chose this hotel based on proximity to both client and airport. It is very close to the airport which us nice. Check in was a breeze, and they even accommodated an early check in. The staff was very friendly. The room was very large, extremely clean, and the living/dining/kitchen area of the room was great. The kitchen even included a 2 burner electric cooktop. The hotel also provided some coffee and microwaveable popcorn bags! Breakfast was included and was good. Plenty to choose from including hot oatmeal, cereal, fruits, pastries, and hot items like omelets and sausage. I did not see many close restaurants, so that could be a negative, but I would not hesitate to stay here again on business. .

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy F, General Manager at Homewood Suites by Hilton Irving - DFW Airport, responded to this review, February 15, 2013
Thank you for taking the time to go onto TripAdvisor and filling out the questions about your recent stay at the Homewood Suites Irving-DFW Airport. Our top goal is for our guests to enjoy a very comfortable and clean environment. Your comments let us know how we are doing and if we need to improve and it appears that we met every one of your needs.

Again, thank you for your comments and I hope that we get to see you again in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Homewood Suites by Hilton Irving - DFW Airport

Address: 7800 Dulles Drive, Irving, TX 75063
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Irving
#10 Romantic Hotel in Irving
#10 Business Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Irving - DFW Airport 3*
Official Description (provided by the hotel):
Unwind at the Homewood Suites Irving-DFW Airport, located minutes from Dallas/Fort Worth International Airport. Situated within Irving’s business district, this DFW Airport hotel is close to a number of corporations and offers free parking & shuttle. Mix & mingle at our Welcome Home Reception, where you’ll be treated to light dinner and drinks. Relax and enjoy world-class service: our hotel offers complimentary Wi-Fi, a business center, a refreshing pool and free hot breakfast daily. ... more   less 
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Also Known As:
Homewood Suites By Hilton Irving - Dfw Airport Hotel Irving
Hilton Irving
Homewood Irving
Homewood Suites Irving
Irving Homewood Suites
Irving Hilton

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