Well, my family and I had a not so great experience at The Four Season's brunch for Mother's Day. After frequenting the brunch on numerous occasions in the past, including Father's Day, we were not informed that there was a special pricing of $70 for brunch, which is normally $45. Not only was the brunch $70, but did not include mimosas as they normally do for brunch. The pastry chef offered me some chocolate cookies and I stated I would take them home. The hostess came back and said they would charge us for the chocolate chip cookies and I then said "no, thanks.". About 10 minutes later, the hostess came back and said they would give us a cookie.
I contacted the manager on Monday and after playing phone tag all day, I was finally told I could come to the hotel for lunch after I told the manager I live in another city. The complaint I had for the pricing and not being told ahead of time was not addressed and fell on deaf ears.
I am quite disappointed with the Four Seasons and feel that they took advantage of Mother's Day and did not give us the value for our dollars. We could have easily gone to another brunch for $50 that was more expansive and included mimosas. The quality and value did not give us an elite experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.