First, thank you to the staff who were so kind to my husband and me. We were feeling very ill while on vacation, and these folks went out of their way to help. Even though they don't technically offer room service but provide a bistro menu in the lobby, the staff was kind enough to bring my husband and me chicken noodle soup to our room. They were also helpful in providing information on the nearest medical facilities as well as directions. The rooms are well maintained and exceptionally clean. Like a previous reviewer, we also experienced a lack of hot water in the shower (second floor room). This was at 5:30 a.m., not a high-usage time. I reported it to the front desk upon checkout, and they said they would look into it. All in all, we would stay here again based on hospitality, cleanliness and easy access to DFW Airport's car rental return center.