Stayed here one night before flying out to California. Hotel is very nice, well appointed rooms, and lets you park your car for a week without charging you. The problem I had was 2 cold showers! The one at night I just chalked up to everyone using the hot water. But in the morning when it was even colder, I wasn't very happy. I mentioned it the front desk as I was leaving, and she said she would make a note of it. Nothing else. So, I completed a Marriott survey and didn't get a response, and then emailed Marriott from their webpage and was finally contacted by the manager of the Courtyard. Apparently, during my stay they were having water valve problems. She apologized and refunded my points. I was satisfied with this resolution and will give it another try if in the area. Also, we ordered from the Bistro and the food was great!